Comprehensive Da Vinci Care Plans
Da Vinci offers a range of care plan options to support your surgical program. Whether you opt for Da Vinci Complete Care, Premium Care, or Essential Care, each plan includes an experienced support team, connectivity, maintenance, and access to an online portal. These plans ensure system uptime and efficient operations.
On-Demand Expert Assistance
With Da Vinci's care plans, you have 24/7 access to technical support and responsive field service engineers. Through remote access and real-time diagnostics, issues can be rapidly identified and resolved over the phone, minimizing downtime and ensuring seamless operations.
Proactive Services and Maintenance
By monitoring your system and collecting performance data from millions of procedures, Da Vinci can maintain peak performance and deliver over 99% uptime globally. This proactive approach prevents disruptions during surgeries, enhancing overall operational efficiency.
Operational Support and Consulting
Da Vinci's support services extend beyond technical assistance to include operational optimization. From utilizing program data to training staff in sterile reprocessing, these services aim to maximize efficiency, drive cost savings, and protect your robotics program investment.
Access to Additional Resources
In addition to the core support services, Da Vinci provides resources like the My Intuitive Customer Portal, OnSite technology for issue resolution, and user manuals for guidance. These tools empower healthcare professionals to manage their inventory effectively and make informed decisions.
Contacting Intuitive Services
For inquiries about Da Vinci Service Care Plan benefits or OnSite technology, you can contact Intuitive Services via email at customerservice@intusurg.com. This direct line of communication allows for quick resolution of any queries or concerns regarding the support services provided.
Safety Information and Disclosures
To ensure safety and proper usage of Da Vinci products, it is essential to refer to the associated user manuals for detailed instructions. Additionally, users can access important safety information, risks, cautions, and warnings on the Intuitive Surgical website. Prioritizing safety enhances the overall effectiveness of surgical procedures.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
Book a Meeting to Avail the Services of Vinsi AI