Enhance Customer Engagement with Conversational Bots
Twixor offers a cutting-edge solution to automate, engage, and convert end-to-end insurance activities using conversational bots. This enables seamless claim handling, new customer onboarding, and policy management by fostering deeper interactions with policyholders through AI chatbots tailored for the insurance sector. The platform aims to redefine policy assist and insurance cycle management through AI-driven conversations.
Innovative Insurance Platform Building
Twixor empowers the creation of innovative and engaging insurance platforms that reimagine the service landscape across various insurance sectors such as life insurance, health insurance, and auto insurance. By executing operations like claim processing, settlement, premium payment, lead generation, and virtual support with superior customer experiences, Twixor enhances the overall insurance service.
24/7 Availability and Automation of Insurance Processes
With AI chatbots available to both new and existing policyholders at all times, Twixor automates complex insurance processes to simplify interactions across customer touchpoints. By prioritizing customer satisfaction and streamlining the customer journey, servicing, sales, claims, and policy management, Twixor aims to create happy policyholders while driving business profits.
Personalized Campaigns and Dynamic Data Engagement
Twixor enables personalized campaigns and interactions for better up and cross-selling of insurance products. By leveraging dynamic information and customer behavioral metrics, Twixor can recommend relevant policies to customers, turning conversations into conversions. Rich card content delivery further enhances engagement by offering intuitive policy schemes, claim settlement details, and more.
Channel Availability and Conversational Efficiency
Twixor ensures availability on preferred platforms and channels, enabling customers to access policy-related information and services with ease. By delivering service related to claims, policy quotations, and entire policy management across instant messaging platforms, Twixor creates a seamless blend of conversation and automation to maximize insurance efficiency.
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