Enhancing Data Security and Customer Support with Tiledesk

Tiledesk

Enhancing Data Security and Customer Support with Tiledesk

Robust Platform Security

Tiledesk provides AI agents built for security and scale, ensuring teams can rely on secure and scalable AI automation solutions. The platform offers extensive security features such as data security, network security, organizational security, and application security. With 24x7x365 system server monitoring and on-call support, infrastructure hosted on top cloud providers like AWS and GCP, annually tested disaster recovery plans, separate production, and testing environments, Infrastructure as Code management through HELM/Kubernetes, Tiledesk maintains a robust security posture.

Comprehensive GDPR Compliance

Tiledesk assures General Data Protection Regulation (GDPR) compliance to handle personal data according to legal requirements. This includes advanced user permissions and proper data handling. By adhering to GDPR guidelines, Tiledesk ensures that customer data is protected and managed securely, meeting the necessary privacy standards for data handling.

Enterprise AI-powered Solutions

For enterprise customer service needs, Tiledesk offers AI-powered solutions designed for scalability, security, and flexibility. With on-premise deployment using the open core platform, Single Sign-On (SSO) integration for enhanced security, seamless tech stack compatibility, and custom AI capabilities, enterprises can elevate their customer support operations. Moreover, Tiledesk provides comprehensive support and training for easy onboarding, tailoring AI interactions to meet specific business requirements.

Client Testimonials and Integration

Tiledesk has garnered positive feedback from clients globally. From streamlining interactions to reducing costs, customers like Jorge Finochietto and Davide Carnevale testify to the effectiveness of Tiledesk's solutions. Integration with prominent services like OpenAI adds value to the platform, ensuring secure data processing. By providing an intuitive and customizable experience, Tiledesk has enabled seamless connections with various systems, facilitating effortless customer engagement.

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Efficient Management of Customer Requests

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