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Transforming Lead Qualification with Voice AI Agents: Smartcat Success Story

Overview of Smartcat's AI Translation Platform

Smartcat is a top-tier cloud-based AI translation platform trusted by over 1,000 global companies. It offers instantaneous multilingual content transformation, consistent quality, and substantial cost savings.

Problem Faced by Smartcat

Smartcat aimed to increase the number of product demos booked while enhancing cost efficiency per scheduled meeting. Traditional methods utilizing human callers had reached a performance plateau, especially in the early stages of lead qualification.

Solution by Smartcat and Synthflow

Smartcat collaborated with Synthflow to deploy Voice AI Agents and conducted an A/B study comparing their performance with human callers. The study showcased Voice AI Agents excelling in initiating calls more frequently and maintaining consistent follow-ups, resulting in higher answered call rates.

Results Achieved by Smartcat

The integration of Synthflow's Voice AI Agents led to an increase in answered calls by 24%, a 15% rise in lead reactivation, and a 15% increase in closed sales. Moreover, Smartcat achieved a remarkable 70% reduction in booking costs, enabling the sales team to focus on high-value conversations and boost overall efficiency.

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Revolutionize Your Customer Interactions with Synthflow AI

Transforming Customer Service with Voice AI Agents

Synthflow AI offers a cutting-edge solution to enhance customer service by providing human-like, empathetic AI phone calls. By leveraging voice AI agents, businesses can ensure efficiency and customer satisfaction.

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