Unlocking the Power of AI with SearchUnify Virtual Assistant for Khoros Communities

SearchUnify Virtual Assistant (SUVA)

Unlocking the Power of AI with SearchUnify Virtual Assistant for Khoros Communities

Drive Contextual Self-Service with AI-Powered Search

SearchUnify Virtual Assistant (SUVA) empowers Khoros Classic and Aurora Communities with AI-driven search capabilities that enhance self-service experiences. By leveraging advanced search algorithms, users can find relevant information quickly, leading to improved engagement and overall satisfaction.

Boost CSAT with Personalization and Deep Analytics

SUVA enables personalized experiences through deep analytics, helping quantify community success by enhancing Customer Satisfaction (CSAT). By understanding user preferences and behaviors, SUVA tailors search results for each individual, driving higher levels of satisfaction and loyalty.

Enhance Data Privacy with Access Permissions

Data privacy is paramount, and SUVA ensures it by restricting access based on permissions. Members can only view content they are authorized to see, as the platform dynamically assesses user profiles to uphold security standards. This approach safeguards Khoros Classic and Aurora community data without compromising accessibility.

Unified Knowledge Experience with Native Connectors

SUVA simplifies data integration by offering over 55 native connectors to various enterprise platforms such as Salesforce, JIRA, and SharePoint. This seamless integration unifies knowledge sources across channels, delivering a cohesive and connected experience within Khoros Classic and Aurora Communities.

Strengthening Online Community Experiences with Khoros Partnership

Khoros and SearchUnify collaborate to enhance online community experiences, bringing together industry-leading technologies to drive engagement, satisfaction, and success. By combining forces, they provide innovative solutions that empower organizations to deliver exceptional community support and engagement.

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Enhancing Customer Support with SearchUnify Virtual Assistant (SUVA)

Search Relevance Optimization

The SearchUnify Virtual Assistant (SUVA) enables businesses to optimize search relevance by providing intelligent and personalized search results to users. By leveraging AI technology, SUVA understands user queries, preferences, and behavior to deliver accurate search results, enhancing the overall search experience.

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Unlocking Success: SearchUnify Virtual Assistant (SUVA)

Introduction to SearchUnify Virtual Assistant (SUVA)

SearchUnify Virtual Assistant (SUVA) is a cutting-edge solution that revolutionizes customer support by offering a unified cognitive technology experience. Powered by artificial intelligence, SUVA enables organizations to provide exceptional support to customers, stakeholders, and employees.

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Enhancing Customer Success with SearchUnify Virtual Assistant (SUVA)

Personalize Customer Onboarding

Utilizing SearchUnify's machine learning (ML) and natural language processing (NLP) capabilities, create personalized profiles for each customer based on their role, search behavior, purchase history, and product maturity at scale. Tailor content recommendations to offer a customized user interface, enhancing the overall experience and fostering a deeper connection with your customers.

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Empower Your Joomla! Website with SearchUnify Virtual Assistant (SUVA)

Unified Data Silos Management

SearchUnify helps in unifying data silos scattered across various channels such as websites, blogs, knowledge bases, online communities, and documentation portals. By providing a connected experience, it streamlines the access to information and improves overall data management.

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Revolutionize HR Operations with SearchUnify Virtual Assistant for HR

Streamline Employee Self-service

SearchUnify Virtual Assistant for HR Operations (SUVA) offers a best-of-breed solution trusted by leading companies globally to streamline employee self-service. By reducing HR workload and augmenting HR operations, SUVA simplifies HR processes, increases efficiency, and delights employees with instant and personalized support.

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SearchUnify Virtual Assistant (SUVA)