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SearchUnify Virtual Assistant (SUVA)

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Optimizing Zendesk Support with SearchUnify Virtual Assistant (SUVA)

Empower Zendesk Instance with AI Integration

Integrating Zendesk with SearchUnify's industry-leading cognitive platform enhances user experience by enabling efficient search through cases and knowledge articles. Users can resolve cases faster, create new knowledge, and ensure compliance with user access permissions.

Role-based Access Control for Learning Content

SearchUnify for Zendesk offers role-based access and object-level permissions to manage the accessibility of learning content. Administrators can define who can access specific learning content, ensuring data security and content relevance.

Enhance Self-Service Portal

SearchUnify's SUVA connects users to relevant content pieces, enhancing case deflection on self-service portals. Empower users to solve problems independently, leading to increased customer satisfaction and improved service efficiency.

Agent and Customer Support Solutions

SearchUnify for Zendesk provides faster case resolution for agents by reducing search time and enabling better collaboration. For customers, it offers a searchable knowledge base for better self-service and improved satisfaction. Admins benefit from actionable insights and customizable solutions for enhanced support strategies.

Easy Integration and Enhanced Support Experience

Kickstart your Zendesk enhancement with SearchUnify in four easy steps: set up content sources, configure search client, undergo testing and training, and witness an increase in case deflection. Testimonials from companies like Bluebeam highlight the positive impact of SearchUnify on customer support experiences.

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Book a Meeting to Avail the Services of SearchUnify Virtual Assistant (SUVA)overtime

Unlocking Advanced Capabilities With SearchUnify Virtual Assistant (SUVA)

Revolutionizing Customer Support

SearchUnify Virtual Assistant (SUVA) is at the forefront of revolutionizing customer support by offering advanced AI capabilities. SUVA provides a seamless and intelligent chatbot experience that enhances customer interactions and resolves queries efficiently.

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Empower HR Operations with SearchUnify Virtual Assistant

Enhance Employee Self-Service with SUVA

SearchUnify Virtual Assistant (SUVA) for HR Operations is a powerful tool designed to simplify HR processes, increase efficiency, and delight employees with instant and personalized support. By leveraging SUVA, organizations can streamline employee self-service, reduce the HR workload, and augment HR operations seamlessly. The virtual assistant is trusted by leading companies globally, offering a best-of-breed solution for HR management.

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Unlocking the Power of MadCap Software with SearchUnify Virtual Assistant

Unified Search For Better Information Discovery

SearchUnify's cognitive technology enhances the search functionality of MadCap Flare by integrating content repositories with out-of-the-box connectors. This seamless integration creates a one-stop shop for content discovery, streamlining the search experience for users.

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Elevate Your MadCap Flare Search with SearchUnify's Virtual Assistant

Unified Search For Better Information Discovery

SearchUnify's cognitive technology enhances the MadCap Flare search functionality by creating a unified platform for content discovery. By integrating various content repositories with out-of-the-box connectors, users can streamline their search experience and access all relevant information in one place.

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Empower Your Support Teams with SearchUnify's Virtual Assistant (SUVA)

Introduction to SearchUnify Virtual Assistant (SUVA)

SearchUnify Virtual Assistant (SUVA) is an AI-powered chatbot designed to empower support teams by providing efficient and personalized assistance to users. SUVA integrates advanced technology to enhance customer support, resolve queries, and streamline communication processes within organizations.

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