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SearchUnify Virtual Assistant (SUVA)

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Enhancing Marketing Efforts with SearchUnify Virtual Assistant (SUVA)

Pave the Way to High‑Converting Marketing Funnel

The SearchUnify Virtual Assistant (SUVA) helps businesses attract, engage, and convert leads faster across digital channels. By accelerating leads through the marketing funnel with a quick and personalized content discovery experience, SUVA enhances marketing efforts significantly.

Provide Unified Brand Experience

SUVA addresses the issue of unconnected information silos prevalent in businesses operating in an omnichannel model. By creating a unified index of all knowledge bases, SUVA makes information easily accessible from the point of search, ensuring a seamless and unified brand experience for customers.

Bridge the Gap Between Channels

In today's hyper-personalized marketing landscape, SUVA stands out by enabling a cognitive search engine that connects all marketing applications. By creating real-time personas and delivering personalized campaigns, SUVA bridges the gap between channels and enhances user experience.

Ensure Audience Finds the Right Content

SUVA's cognitive engines analyze user behavior and historical data to personalize the search experience. By tailoring content based on user interests, SUVA ensures that visitors only see relevant content, maximizing engagement and conversions.

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Book a Meeting to Avail the Services of SearchUnify Virtual Assistant (SUVA)overtime

Unleashing the Power of SUVA Analytics for Data-driven Insights

Virtual Assistant Performance Metrics

SUVA Analytics provides quantifiable measures to evaluate the effectiveness and efficiency of the Virtual Assistant in resolving customer queries. These include Deflection Rate, Handover Rate, and Abandon Rate. The Deflection Rate measures the percentage of queries effectively resolved by SUVA independently, showcasing its ability to handle user inquiries. Handover Rate assesses the rate at which queries are transferred to human agents, highlighting areas for improvement. Abandon Rate tracks the percentage of queries that go unanswered, indicating potential gaps in Virtual Assistant performance.

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Empowering Support Agents with SearchUnify Virtual Assistant (SUVA)

Revolutionizing Support Agent Efficiency

SearchUnify Virtual Assistant (SUVA) is a game-changer in the realm of support agent efficiency. By leveraging pre-built SearchUnify Autonomous Agents and GenAI technology, SUVA maximizes support agent efficiency and enhances the overall customer experience. With a focus on streamlining workflows and automating routine tasks, SUVA enables support agents to deliver faster, personalized support while ensuring exceptional business impact.

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Revolutionizing Knowledge Discovery with SearchUnify Virtual Assistant (SUVA)

Supercharge Employee Productivity

By leveraging the power of AI, SearchUnify Virtual Assistant (SUVA) enhances information discovery experience, empowering teamwork and collaboration within organizations. This revolutionary tool saves time, boosts productivity, and facilitates breakthroughs by providing seamless access to knowledge resources.

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Empower Your Pharmaceutical and Life Sciences Research with SearchUnify Virtual Assistant (SUVA)

Drive Innovation and Shorten Time-to-Market

With SearchUnify Virtual Assistant (SUVA), leverage AI-powered search and powerful analytics to transform productivity and accelerate biomedical research. Enhance the efficiency of clinical trials and research, gaining deeper insights for decision-making through cognitive search capabilities. By integrating a unified search approach, researchers can focus on discovery rather than switching between various data sources, systems, and databases, thus shortening the time-to-market for new drugs.

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Elevate Content Discovery with SearchUnify Virtual Assistant for Heretto

Unified Browsing Experience

SearchUnify for Heretto provides a unified browsing experience by consolidating data from various channels like websites, blogs, knowledge bases, online customer communities, and documentation portals. Users can seamlessly discover content within their Heretto CMS without having to switch platforms, resulting in a streamlined and efficient workflow.

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