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SearchUnify Virtual Assistant (SUVA)

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Enhancing Banking Services with SearchUnify Virtual Assistant (SUVA)

Manage Risks to Improve Profitability

SearchUnify Virtual Assistant (SUVA) offers a solution for banks to transform data retrieval, enhancing employee efficiency, and redefining customer experience excellence. By leveraging advanced technologies, SUVA enables banks to access relevant information efficiently, improving decision-making processes and ultimately boosting profitability.

Efficient Customer Onboarding

SUVA provides a seamless digital onboarding experience by unifying data from existing KYC/CDD/EDD solutions. Automated background checks streamline the onboarding process, allowing banks to gather comprehensive customer insights effortlessly. With SUVA, banks can onboard customers quickly and efficiently, ensuring a smooth and hassle-free experience for both parties.

Unified Search for Improved Productivity

SearchUnify Virtual Assistant (SUVA) enhances productivity by offering unified search capabilities. By utilizing artificial intelligence and machine learning, SUVA retrieves relevant data from disparate sources, providing bankers with a comprehensive view of their clients. This 360-degree view includes access to annual reports, risk analytics, industry blogs, social media, and other critical data points, empowering bankers to make informed decisions and drive business growth.

Enhanced Fraud Detection & Risk Management

SUVA enables banks to enhance fraud detection and risk management by leveraging transactional data and digital interactions. By analyzing massive data repositories, SUVA provides authentic and reliable credit reports, enabling banks to proactively identify frauds, detect payment irregularities, and monitor unusual activities. With SUVA, banks can strengthen their security measures and protect their customers' financial interests effectively.


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Transform Customer and Employee Experiences with SearchUnify Virtual Assistant (SUVA)

Introduction to SearchUnify Virtual Assistant (SUVA)

SearchUnify Virtual Assistant (SUVA) is a cutting-edge conversational AI solution powered by large language models (LLMs) and agentic AI. It is meticulously crafted to offer autonomous, proactive, and personalized support to elevate both customer and employee experiences to new heights.

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Enhancing Customer Support Efficiency with SearchUnify Virtual Assistant (SUVA)

Introduction to SearchUnify Virtual Assistant (SUVA)

SearchUnify Virtual Assistant (SUVA) is a cutting-edge AI-powered customer support platform that revolutionizes the support workflow efficiency. It leverages Agentic AI to provide end-to-end solutions for modern business needs, ensuring seamless resolutions and elevated customer satisfaction.

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Revolutionizing Enterprise Support with SearchUnify Virtual Assistant (SUVA)

Introduction to SearchUnify Virtual Assistant (SUVA)

SearchUnify Virtual Assistant (SUVA) is a cutting-edge Agentic AI solution offered by SearchUnify that aims to revolutionize enterprise support by harnessing the power of generative AI. SUVA enables businesses to redefine self-service by utilizing Enterprise GPT technology to understand natural language, anticipate user needs, and guide customers to the right answers efficiently.

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Elevate Customer Experiences with SearchUnify Virtual Assistant (SUVA)

Harnessing Advanced Technologies for Seamless Support

SearchUnify Virtual Assistant (SUVA) leverages federated retrieval augmented generation, machine learning, NLP, NLQA, and generative AI to resolve customer, employee, and IT support queries in a contextual, personalized, and intent-driven manner 24x7. This approach minimizes user effort, providing efficient and effective assistance.

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Optimizing Zendesk Support with SearchUnify Virtual Assistant (SUVA)

Empower Zendesk Instance with AI Integration

Integrating Zendesk with SearchUnify's industry-leading cognitive platform enhances user experience by enabling efficient search through cases and knowledge articles. Users can resolve cases faster, create new knowledge, and ensure compliance with user access permissions.

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