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SearchUnify Virtual Assistant (SUVA)

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Empower Knowledge Management with SearchUnify Virtual Assistant (SUVA)

Break Down Content Silos for Unified Information Access

SearchUnify's SUVA connects to all content repositories, providing instant access to relevant knowledge regardless of location. This eliminates content silos, enabling faster issue resolution, enhanced self-service, and empowered workforce.

Deliver Personalized Results with AI & ML

Utilize AI and machine learning powered by SearchUnify to deliver personalized search results. The LLM-powered FRAG™ and SCORE frameworks analyze user behavior, access permissions, and roles to provide customized content, improving user satisfaction and engagement.

Identify Internal Experts for Quick Decision-Making

Leverage SearchUnify's GenAI frameworks to identify subject matter experts within the organization efficiently. By analyzing digital footprints, such as publications and contributions, the platform connects employees with relevant expertise, accelerating decision-making processes.

Ensure Data Security with Access-Level Permissions

Maintain data security and integrity with SearchUnify by defining access permissions, whitelisting IP addresses, and ensuring regulatory compliance. Access content seamlessly across the enterprise while keeping sensitive data secure.

Improve Agent Onboarding Experience with AI Assistance

Enhance the onboarding process with intelligent conversational AI. SearchUnify taps into the knowledge base to provide personalized guidance and answers to new employees' queries, making onboarding seamless and efficient.

Analyze Knowledge Gaps & Search Analytics

Leverage SearchUnify's analytics to gain insights into user search behavior, popular search terms, content gaps, and areas for improvement. Optimize and update your knowledge base to enhance its impact and relevance continually.

Drive Knowledge Consumption Across Platforms

Enable knowledge consumption across multiple platforms with SearchUnify's native connectivity. Connect seamlessly to enterprise digital properties and boost employee productivity with unified knowledge access.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of SearchUnify Virtual Assistant (SUVA)overtime

Empower Exceptional Customer Experiences with SearchUnify Virtual Assistant (SUVA)

The Challenge: Meeting the Demands of the Modern Customer

In today's landscape, customers seek experiences alongside answers, requiring instant and tailored solutions at their convenience. Traditional support portals fall short in meeting these evolving expectations due to fragmentation and lack of intelligence.

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Elevate Customer Experience with SearchUnify Virtual Assistant (SUVA)

Enhanced Chatbot Capabilities

SearchUnify Virtual Assistant (SUVA) offers advanced cognitive search technology that elevates chatbot capabilities. By integrating SUVA with your existing systems, you can enhance your chatbot's performance, enabling it to provide accurate and relevant responses to user queries in real-time.

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Unlocking the Power of SearchUnify Virtual Assistant (SUVA)

Enhancing Customer Support with AI-Powered Virtual Assistants

SearchUnify Virtual Assistant (SUVA) is a cutting-edge AI-powered solution designed to revolutionize customer support. By leveraging advanced AI technologies, SUVA can provide real-time assistance to customers, answer queries, troubleshoot issues, and offer personalized solutions. With SUVA, companies can enhance their customer support services, improve response times, and boost customer satisfaction.

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Unlocking the Power of AI with SearchUnify Virtual Assistant for Khoros Communities

Drive Contextual Self-Service with AI-Powered Search

SearchUnify Virtual Assistant (SUVA) empowers Khoros Classic and Aurora Communities with AI-driven search capabilities that enhance self-service experiences. By leveraging advanced search algorithms, users can find relevant information quickly, leading to improved engagement and overall satisfaction.

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Enhancing Customer Support with SearchUnify Virtual Assistant (SUVA)

Search Relevance Optimization

The SearchUnify Virtual Assistant (SUVA) enables businesses to optimize search relevance by providing intelligent and personalized search results to users. By leveraging AI technology, SUVA understands user queries, preferences, and behavior to deliver accurate search results, enhancing the overall search experience.

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