Comprehensive Cloud Service Management
Sapiens CoreSuite offers a comprehensive cloud service management solution that centralizes all operations and application management services for insurers. This integrated approach allows insurers to concentrate on expanding their business without the hassle of multiple service managers or service desks. The platform provides a holistic view of solutions, enabling a single service manager to handle all issues efficiently.
Cloud Management Capabilities
The core features of Sapiens CoreSuite include cloud vendor management, environment and deployment management, cloud monitoring, backup management, security management, disaster recovery management, and governance services. These essential components ensure that insurers have complete control over their cloud environment while being supported by unified DevOps processes and robust security measures.
World-Class Cloud and SaaS Experience
Sapiens CoreSuite leverages Azure cloud infrastructure and benefits from a strategic partnership with Microsoft, offering reliable and robust cloud solutions. With a vast client base of over 120 cloud customers, supported by four global support centers and a dedicated team of 200 professionals holding more than 120 certifications, Sapiens ensures top-tier service quality. The 24/7 service desk guarantees continuous support with an impressive 99.5% availability.
Strong Security and Governance
Sapiens CoreSuite emphasizes proactive security operations and guidance, supporting insurers with a range of security products. The platform provides 24/7 security monitoring services, SecOps services, and adheres to regulatory standards such as GDPR and cybersecurity norms like ISO 27001. Insurers benefit from comprehensive security measures encompassing physical security, data security, application security, endpoint security, network security, and platform security.
Platform Capabilities
Built on key technological themes, the Sapiens CoreSuite offers a range of platform capabilities that form the base for developing business solutions. From digital engagement to data analytics, operability, integration, automation, and AI, the platform empowers insurers with tools to enhance user experiences, make data-driven decisions, reduce TCO, achieve seamless integration, and leverage automation and innovation.
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