Enhancing Customer Service with Sabre Profiles™

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Products-Sabre AirCentre

Enhancing Customer Service with Sabre Profiles™

The Importance of Customer Data Management

In the travel industry, customer data management plays a crucial role in delivering exceptional service. Travel agencies require access to travelers' data to tailor personalized experiences while ensuring data security and consistency globally. To showcase themselves as travel experts, agencies need tools that exhibit their deep understanding of travelers, corporations, destinations, and the travel ecosystem.

Empowering Travel Consultants

Sabre Profiles™ focus on an agency's most valuable asset - their customers. This innovative profile management system simplifies storing, sharing, and analyzing customer data, enabling travel consultants to provide a superior level of service. By leveraging Sabre Profile's robust profiling capabilities, agencies can enhance customer information management to create personalized experiences for travelers.

Key Features of Sabre Profiles™

1. Superior Customer Service: Tailor customer service by selecting specific information captured in a traveler's profile from over 1,800 unique data elements. 2. Efficient Workflows: Improve efficiency with time-saving templates, PNR Builders, and user-friendly graphical interfaces. Access customer information and build reservations automatically via workflows on Sabre Red 360. 3. Prioritized Data Security: Safeguard customer data and manage access while adhering to payment card industry standards. 4. Easy Data Sharing: Seamlessly share profile data with GDS-agnostic web services for smooth integration with proprietary or third-party systems.

Enhancing Operational Efficiency

By utilizing Sabre Profiles™, travel agencies can streamline their operations, optimize customer service delivery, and foster long-term customer loyalty. The platform's intuitive features and robust capabilities enable agencies to stay ahead in a competitive market by personalizing every traveler's journey.

Facilitating Business Growth

Sabre Profiles™ not only enhance the customer service experience but also contribute to increased revenue generation and cost reduction for travel agencies. By leveraging customer insights and personalized services, agencies can attract new customers, retain existing ones, and ultimately drive business growth.

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