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Products-Sabre AirCentre

Empowering Airport and Call Center Agents with Sabre Digital Workspace

Revolutionizing Agent Workflows for Airlines

Sabre Digital Workspace™ is a cutting-edge solution designed to empower airport and call center agents in the airline industry. The tool provides a simple workspace and streamlined workflows that allow front-line employees to focus on managing the traveler experience effectively at both airports and reservation centers. By reimagining the traditional workspace, Digital Workspace offers a mobile-first design powered by a flexible technology framework. This not only enhances usability but also provides guided processes and smoother workflows for agents.

Enhancing Customer Experience

With Digital Workspace, airport and customer service personnel can proactively focus on assisting travelers, personalizing and elevating the overall customer experience. The tool's customer preferences view enables agents to upsell targeted ancillaries, leading to increased conversions and revenue at every touchpoint. By streamlining workflows and providing an intuitive design, Digital Workspace improves agent productivity and reduces training time, ultimately allowing agents to deliver exceptional service.

Key Features and Benefits

Some of the key features of Sabre Digital Workspace include faster transaction processing, increased ancillary sales, intuitive design, and flexible technology. The tool enables agents to focus on customer service with simplified workflows, upsell ancillaries effectively, improve productivity, and reduce training time. By leveraging a cloud-based technology framework, Digital Workspace reduces deployment costs and ensures that agents can be mobilized through an omni-channel experience.

Boosting Agent Performance

Digital Workspace has the potential to boost airline agent performance by up to 30% and reduce training time for new agents by up to 50%. By simplifying workflows and automating processes, agents are able to dedicate more time to enhancing the customer experience, leading to increased customer satisfaction and loyalty. The tool effectively reduces the workload on agents, allowing them to focus on delivering exceptional service that drives customer loyalty and revenue growth.

Empowering Airlines with Sabre Solutions

Sabre's Digital Workspace is just one of the many innovative solutions that the company offers to empower airlines and travel industry professionals. By providing tools that streamline workflows, enhance customer experiences, and drive revenue growth, Sabre is at the forefront of digital transformation in the airline industry. To learn more about how Sabre's solutions can benefit your business, contact us today.


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Sabre AirCentre: Enhancing Travel Management Solutions for Travel Management Companies (TMC)

Intelligent Retailing with SabreMosaic

SabreMosaic is a cutting-edge platform designed to dynamically create, sell, and deliver personalized content to travelers, ultimately fueling revenue growth for travel management companies (TMCs). This innovative tool allows TMCs to offer personalized and relevant travel options to their customers, enhancing the overall travel booking experience. With its offer-and order-based framework, SabreMosaic enables TMCs to provide a holistic view of travel booking, incorporating rich imagery and descriptive details to ensure travelers have a seamless and engaging booking process.

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Enhancing Airline Network Development with Sabre Codeshare

Introduction to Sabre Codeshare

Sabre AirCentre Codeshare offers airlines a cost-effective and low-risk strategy to expand their brand presence by leveraging their partners' networks. This powerful tool allows airlines to introduce their services into new markets without the need for extensive investments or infrastructure. By collaborating with other airlines, carriers can reach a wider audience and enhance their global reach.

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Streamline Airline Operations with Sabre Automated Exchange and Refund Solutions

Introduction to Automated Exchange and Refund Solutions

In today's dynamic travel industry, passengers often require changes in their tickets and reservations on short notice. This constant state of flux puts pressure on airlines to efficiently handle service adjustments while maximizing revenue opportunities. To address these challenges, Sabre offers Automated Exchange and Refund solutions that streamline the complexity of service adjustments. By automating ticket exchanges and reissues without manual input, airlines can ensure accurate calculations of collections, refunds, change fees, and taxes. This not only maintains revenue but also enhances operational efficiency.

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Maximizing Revenue with Sabre AirCentre PRISM Sales Information System

The Importance of Managing Airline Corporate Client Revenue

In the global airline industry, business travel plays a significant role in generating high-margin revenue. To effectively evaluate the performance of corporate discount agreements and understand their impact, airlines must have access to accurate customer information. Having reliable contract data and sales insights in a comprehensive format is essential for airline corporate sales teams. Without the ability to identify and pursue their most valuable customers, airlines risk experiencing decreased revenues.

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Unlocking Revenue Potential with Sabre AirCentre Agency Retailer

Optimizing Revenue in the Travel Industry

In today's highly competitive travel industry, agencies are constantly striving to find ways to remain profitable. Sabre AirCentre's Agency Retailer offers a solution to this challenge by enabling agencies to maximize their revenues through smarter retailing strategies. Rather than focusing on generating a high volume of bookings, successful agencies now understand the importance of maximizing profits per transaction.

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