AI Automations for Enhanced Support
AgenticAI Sidekick 3.0 revolutionizes IT and HR support by automating 70% of tickets, reducing support workload, and improving employee experience. With intelligent automation, support agents can focus on strategic tasks, enhancing overall efficiency.
Smart Agentic AI Bot for Instant Support
Built to provide instant support in popular collaboration tools like Microsoft Teams and Slack, the Agentic AI Bot enables users to receive knowledge-based answers and trigger workflows seamlessly. This bot streamlines the support process and boosts productivity.
AI-Powered Task Automation with Multi-Agent AI
With over a dozen Agentic AI agents working together, Sidekick 3.0 offers robust task automation capabilities for IT and HR functions. From provisioning to access management, these agents streamline workflows, saving time and effort.
Multi-Channel Support and Creator Studio
Sidekick 3.0 offers support across various channels, including Microsoft Teams, Slack, Email, and Mobile Apps, ensuring users can access assistance where they are most comfortable. The low-code Creator Studio empowers customization and expansion of AI capabilities.
Predictive AI Analytics and Data Loss Prevention
By leveraging predictive AI analytics, Sidekick 3.0 identifies knowledge gaps, analyzes sentiment, and predicts automation possibilities, enabling proactive support. Additionally, the platform ensures data security through robust Data Loss Prevention (DLP) mechanisms.
Enhance Support Efficiency and Security
By adopting Sidekick 3.0, organizations can significantly reduce support workload, improve support agent productivity, enhance service delivery, and ensure data security compliance. The platform's AI-driven features elevate the overall support experience.
Empower Your Enterprise with Agentic AI
Sidekick 3.0's cutting-edge Multi-LLM RAG architecture powered by Agentic AI empowers enterprises with advanced self-service capabilities. With efficient AI support, organizations can optimize IT budgets, deliver exceptional service, and meet evolving employee expectations.
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