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Revolutionize IT and HR Support with AgenticAI Sidekick 3.0 from Rezolve.ai

AI Automations for Enhanced Support

AgenticAI Sidekick 3.0 revolutionizes IT and HR support by automating 70% of tickets, reducing support workload, and improving employee experience. With intelligent automation, support agents can focus on strategic tasks, enhancing overall efficiency.

Smart Agentic AI Bot for Instant Support

Built to provide instant support in popular collaboration tools like Microsoft Teams and Slack, the Agentic AI Bot enables users to receive knowledge-based answers and trigger workflows seamlessly. This bot streamlines the support process and boosts productivity.

AI-Powered Task Automation with Multi-Agent AI

With over a dozen Agentic AI agents working together, Sidekick 3.0 offers robust task automation capabilities for IT and HR functions. From provisioning to access management, these agents streamline workflows, saving time and effort.

Multi-Channel Support and Creator Studio

Sidekick 3.0 offers support across various channels, including Microsoft Teams, Slack, Email, and Mobile Apps, ensuring users can access assistance where they are most comfortable. The low-code Creator Studio empowers customization and expansion of AI capabilities.

Predictive AI Analytics and Data Loss Prevention

By leveraging predictive AI analytics, Sidekick 3.0 identifies knowledge gaps, analyzes sentiment, and predicts automation possibilities, enabling proactive support. Additionally, the platform ensures data security through robust Data Loss Prevention (DLP) mechanisms.

Enhance Support Efficiency and Security

By adopting Sidekick 3.0, organizations can significantly reduce support workload, improve support agent productivity, enhance service delivery, and ensure data security compliance. The platform's AI-driven features elevate the overall support experience.

Empower Your Enterprise with Agentic AI

Sidekick 3.0's cutting-edge Multi-LLM RAG architecture powered by Agentic AI empowers enterprises with advanced self-service capabilities. With efficient AI support, organizations can optimize IT budgets, deliver exceptional service, and meet evolving employee expectations.


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Revolutionize IT Ticketing with Rezolve.ai: A Comparison with BMC Helix

Revolutionize IT Support with AI Automations

Rezolve.ai offers advanced AI automations that enable your IT team to provide excellent service delivery and maintain high employee CSAT scores. Through features like GenAI-based Troubleshooting & Triaging and AI-Powered Automation Studio, Rezolve.ai streamlines ticket resolution processes and enhances the overall user experience.

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Empowering IT Support Heroes with Rezolve.ai: A GenAI Solution Overview

Revolutionizing IT Service Management with GenAI

Rezolve.ai offers a cutting-edge IT Service Management solution powered by true GenAI technology. By integrating GenAI SideKick and automation, legacy ITSM capabilities are surpassed, leading to a paradigm shift in service desk operations. Experience a transformative approach to ITSM and witness a significant reduction in ticket volume with up to 70% deflected within 6 months of implementation.

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Empowering IT Support: Rezolve.ai FAQs and Solutions

How Rezolve.ai Addresses Knowledge Management Pain for Service Desk Leaders

Rezolve.ai simplifies knowledge management for Service Desk Leaders by providing a robust AI BOT pre-loaded with Level 1 IT knowledge. Additionally, the platform allows for easy training of the AI BOT on new knowledge by uploading documents or pointing to relevant websites or SharePoint folders.

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Enhancing New Employee Support with Rezolve.ai

Virtual Buddy for New Hires

Rezolve.ai offers a virtual buddy for incoming talent, providing answers to questions, connecting them to experts, offering updates, and aiding in productivity. This personalized support system ensures that new employees feel welcomed and supported from day one.

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Enhance Email List Management Efficiency with Rezolve.ai

Automate Email Distribution List Management

Rezolve.ai offers a seamless solution to orchestrate and automate email distribution list management. With this platform, requesters can easily add or remove DL or M365 groups instantaneously. The automated system enables prefilling requests and executing approvals directly from MS Teams, Slack, web, and mobile interfaces.

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