Streamlining Check Out and Payments with Reynolds and Reynolds Solutions

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-Reynolds and Reynolds

Streamlining Check Out and Payments with Reynolds and Reynolds Solutions

ReyPAY® - Efficient Electronic Payment Solution

ReyPAY offers an efficient electronic payment solution that integrates seamlessly with ERA-IGNITE, allowing your dealership to collect payments in-store, online, or on mobile devices without the need for rekeying. This solution eliminates the cashier bottleneck in your service department by providing online and mobile payment options, streamlining reconciliation in a few clicks, and offering daily reports for easy confirmation of payments. Additionally, ReyPAY helps in preventing errors by automatically populating payment amounts, ensuring customer card information is safe through point-to-point encryption.

ConsumerReach Plus - Personalized Customer Communications

ConsumerReach Plus simplifies the process of sending personalized customer communications by automatically pulling in relevant customer details into pre-built templates. With this solution, you can craft custom messages quickly, incorporating your logo and brand colors. Set up specific, automated emails to send regularly, such as appointment confirmations, reminders, or service notices. These emails are responsive to both desktop and mobile devices, enhancing customer engagement and communication.

Text Messaging for ERA® - On-the-Go Customer Communication

Text Messaging for ERA provides a convenient texting platform that allows you to communicate with customers about the status of their vehicle anywhere, without being tied to your desk. This solution enables you to send real-time updates to customers, respond to their texts while on the go, and receive notifications when a new text arrives. Moreover, you can embed payment links in your messages, enabling customers to pay online directly. Accessing a customer's communication history in ERA-IGNITE further enhances the efficiency of managing customer interactions.

GoMoto - Self-Service Kiosk for Customer Convenience

GoMoto is a self-service kiosk designed to streamline the check-in and check-out process for vehicle services, especially after hours. Customers can pick up their vehicles and drop off keys using key lockers, allowing for convenient service access outside store hours. With the GoMoto online option, customers can even request rides back to the dealership using services like Uber or Lyft. This innovative solution frees up dealership staff to handle urgent matters while customers complete their transactions independently.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDC

Enhancing Vehicle Sales with Reynolds Document Services Window Stickers

Overview of Reynolds Document Services Window Stickers

Reynolds Document Services offers a valuable solution for dealerships looking to enhance their vehicle sales through clear and informative window stickers. These addendum stickers play a crucial role in communicating important sales information to potential buyers by clearly outlining aftermarket add-ons, special features, or services that contribute to the total cost of the vehicle. By utilizing window stickers, dealerships can ensure that every vehicle on their sales lot is equipped with the necessary details to attract and inform customers.

Read article

Efficient Key Management Solutions for Dealerships by Reynolds and Reynolds

The Importance of Key Management in Dealerships

Key management plays a pivotal role in the organization of a dealership. By having a robust system for managing keys of both inventoried vehicles and those in for service, dealerships can save time, avoid confusion among employees, and reduce the risk of having to replace expensive keys. Finding a quick and efficient way to identify keys is essential for streamlined operations.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Products-Reynolds and Reynolds