Efficient Security Operations Automation for Managed Security Services with Palo Alto Networks Cortex XSOAR

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Efficient Security Operations Automation for Managed Security Services with Palo Alto Networks Cortex XSOAR

Challenges Faced by MSSPs

Managed Security Service Providers (MSSPs) encounter common issues that security operations teams face, including a multitude of security tools and data sources, disparate processes, and a shortage of skilled personnel. Dealing with various customer requirements and onboarding processes can be cumbersome, leading to delays in revenue generation. Moreover, the use of ad hoc and manual procedures can hinder scalability and result in inconsistent service delivery.

How Cortex XSOAR Addresses These Challenges

Palo Alto Networks Cortex XSOAR offers Security Operations Automation specifically tailored for MSSPs, providing a comprehensive solution to streamline operations. The platform is designed to maximize productivity through playbook automation and orchestration, enabling analysts to focus on strategic tasks rather than mundane activities. By simplifying incident case management, Cortex XSOAR reduces Mean Time to Respond (MTTR) and enhances collaboration among team members.

Key Features of Cortex XSOAR

Cortex XSOAR features an extensive set of out-of-the-box playbooks and integrations that can be easily customized to meet the unique needs of different customers. The platform leverages a scalable architecture, making it ideal for MSSPs managing multiple tenants. Whether deployed as a SaaS solution or on-premises, Cortex XSOAR provides seamless multitenant management, ensuring data separation and privacy through role-based access control.

Enhancing Efficiency Through Automation

By codifying analyst actions into visual workflows called playbooks, Cortex XSOAR automates repetitive tasks and standardizes processes across tools. This automation not only reduces manual intervention but also enhances efficiency by cutting down on response times. MSSPs can leverage the platform's extensive SOAR ecosystem to simplify incident resolution, optimize workflows, and facilitate faster onboarding for customers.

Resources and Case Studies

Palo Alto Networks offers a range of resources, including datasheets, whitepapers, and solution briefs, to guide MSSPs in optimizing their security operations with Cortex XSOAR. Additionally, real-world case studies showcase the benefits of implementing automation-first approaches, such as increased scalability, improved service delivery, and enhanced security measures. These insights provide valuable tips and best practices for MSSPs looking to leverage automation effectively.

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Empowering Security Operations with Palo Alto Networks Cortex XSOAR

AI-Driven Security Operations Customer Stories

Palo Alto Networks Cortex XSOAR has revolutionized security operations for various organizations, including North Dakota IT, Imagination Technologies Group, ADT, Better, and an oil and gas company. By implementing AI-driven security operations, these companies have achieved significant improvements in efficiency, data protection, and threat response. For example, North Dakota IT established a centralized and efficient way to protect sensitive data across state entities, while Imagination Technologies Group safeguarded its intellectual property. ADT effectively locked down cyber threats and Better streamlined security through consolidation for digital-first homeownership. Additionally, the oil and gas company witnessed rapid and meaningful changes across its security operations with Cortex XSOAR.

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Empowering Your SOC with Palo Alto Networks Cortex XSOAR

Why Cortex XSOAR

Modern SOCs are incorporating automation into their incident response workflows to maximize operational efficiencies. By shifting to an automation-first mindset, SOC teams can reduce alert noise, eliminate repetitive manual tasks, facilitate analyst investigation and collaboration, and map external threats to incidents effectively.

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Empowering Security and Efficiency: The Pokémon Company International's Success with Cortex XSOAR

Introduction to The Pokémon Company International and Its Security Challenges

For over 25 years, The Pokémon Company International has captivated millions with its beloved characters and vast entertainment empire. As the company embraced the digital realm, securing its expansive ecosystem became increasingly complex and demanding. With a massive customer base and a diverse portfolio of products, including gaming apps hosted on AWS, the need for robust security solutions was paramount. Facing the challenges of phishing attacks and credential theft, the security team required a solution that could enhance their speed, efficiency, and agility in responding to incidents.

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Enhancing Security and Compliance: Palo Alto Networks Cortex XSOAR Case Study for Resolution Life Australasia

Resolution Life Australasia's Security Challenges

After acquiring AMP Life and becoming Resolution Life Australasia, the team faced the challenge of establishing a robust cybersecurity infrastructure from scratch. The need to secure existing services and build new ones in a greenfield environment required unique solutions. As an in-force specialist life insurer, Resolution Life focuses on servicing existing customers through competitive premiums and quality services. To ensure seamless transitions in scale and maintain consistent security levels, the team aimed to streamline their security solutions by minimizing vendors and products.

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Empowering North Dakota IT with Palo Alto Networks Cortex XSOAR

Unified Approach to Security Operations

The State of North Dakota Information Technology (NDIT) plays a critical role in safeguarding the technology needs of various entities in the state. By unifying its IT services to enhance efficiencies and increase cybersecurity measures, NDIT embarked on a mission to modernize its security operations. This move not only resulted in a significant decrease in open alerts but also automated 60% of total incidents with the implementation of Cortex XSOAR, reducing the time to find true positives from weeks to minutes.

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