Oracle Software Technical Support Policies
Oracle's Software Technical Support Policies serve as the main reference document for understanding Oracle's software support policies. These policies encompass terms related to software support and delineate the various levels of technical support offered by Oracle. By referring to this comprehensive document, users can gain a clear understanding of the obligations and entitlements surrounding Oracle's software support services.
Oracle Hardware and Systems Support Policies
In parallel to software support, Oracle offers Hardware and Systems Support Policies to address the maintenance and service requirements for its hardware products. These policies encapsulate the terms governing hardware support and provide insights into the spectrum of hardware support levels available from Oracle. Whether it pertains to standard hardware warranty or advanced services, these policies furnish users with a detailed framework for engaging with Oracle's hardware support offerings.
Oracle Open Source Support Policies
Oracle's commitment to open-source is reflected in its Open Source Support Policies, specifically tailored to Oracle Linux, Oracle VM, and Oracle Verrazzano. These policies outline the support terms applicable to these open-source platforms, elucidating the levels of support available for Oracle Linux, Oracle VM, and Oracle Verrazzano users. By adhering to these defined policies, customers can leverage Oracle's expertise in open-source technologies and ensure a seamless support experience.
Oracle Cloud Hosting and Delivery Policies
For organizations utilizing Oracle Cloud Services, understanding the Oracle Cloud Hosting and Delivery Policies is crucial. These policies encompass the support guidelines related to hosting and delivery within Oracle's Cloud Services framework. By referencing these policies, users can navigate the intricacies of Oracle's cloud offerings, ensuring efficient deployment and optimal performance of cloud-based solutions.
Global Customer Support Security Practices
Security is paramount in today's digital landscape, and Oracle's Global Customer Support Security Practices underscore the company's commitment to safeguarding customer data and information. These practices delineate Oracle's approach to information security and establish the security controls applicable to technical support services and hardware warranty services. By adhering to these security guidelines, customers can rest assured that their data is protected within Oracle's support ecosystem.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
Book A Meeting To Setup A VDC