Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Onfleet

Revolutionize Last Mile Delivery Efficiency with Onfleet's Advanced Platform

Efficient Dispatch Operations

Onfleet offers a comprehensive solution to consolidate routing and dispatch operations in a single intuitive web dashboard. The platform's integrated route optimization engine takes into account factors like time, location, capacity, and traffic to provide the most efficient routing solutions. Real-time updates ensure that any changes are communicated instantly to drivers, allowing for seamless adjustments.

Driver Empowerment and Management

Onfleet focuses on empowering drivers through user-friendly mobile apps that streamline the onboarding process with simple, intuitive interfaces. Drivers have access to up-to-the-second customer information, order details, and navigation tools for efficient deliveries. Additionally, the platform facilitates proof of delivery with in-app collection of photos, signatures, barcodes, and notes. Detailed task history and driver performance metrics enable managers to drive productivity and accountability.

Enhanced Customer Experience

Onfleet enhances the customer experience by providing real-time updates, direct communication channels, and a feedback loop for valuable insights. Automatic status updates keep customers informed about delivery progress, while real-time driver tracking allows for accurate ETAs. Integrated customer communication features enable customers to easily reach out to drivers or dispatchers for any queries or updates. The platform also includes feedback collection tools to gather customer insights after each delivery.

Data-Driven Decision Making

Onfleet enables organizations to track performance and gain valuable insights through monitoring key metrics and generating comprehensive reports. Users can visualize success rates, on-time rates, service times, feedback scores, distance traveled, and more. Data can be segmented by teams, drivers, days, weeks, or even hours for detailed analysis. Integration with existing tools is seamless, and users can export analytics or raw data, or leverage the developer-friendly API for custom integrations.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Onfleet: Revolutionizing Last Mile Delivery Operations

Efficient Dispatching and Routing

Onfleet offers a comprehensive last mile delivery platform that revolutionizes operations by providing efficient dispatching and routing solutions. Dispatch operations are consolidated into an intuitive web dashboard, simplifying the process for businesses. The integrated route optimization engine takes into account factors like time, location, capacity, and traffic to generate the most efficient routing solutions. Real-time updates are sent to drivers to ensure they have the latest information, and changes can be made or routes re-optimized on the go. With features like search and filter options, businesses can focus on what matters by quickly finding drivers, customers, or specific tasks based on various criteria.

Read article

Simplify Your Deliveries with Onfleet's Food Delivery Software

The Onfleet Advantage

Onfleet is a game-changer for food delivery businesses, offering a comprehensive delivery management solution that streamlines operations and enhances customer satisfaction. By leveraging Onfleet, businesses can achieve significant cost savings, with a remarkable increase in efficiency ranging from 20-40% through intelligent route optimization. Managers gain real-time visibility into goods and drivers, enabling them to make informed decisions and provide superior service. Additionally, Onfleet empowers businesses to reach locations that may not have traditional addresses, overcoming logistical challenges. Say goodbye to manual routing tasks and embrace a more efficient, automated approach with Onfleet.

Read article

Onfleet Support: Your Go-To Resource for Product Assistance

Support Articles by Role

Onfleet offers comprehensive support articles categorized by roles such as Admin, Dispatcher, Driver, Partners & Integrations, and Developers. These articles cover a wide range of topics including organization settings, task management, mobile app setup, API wrappers, webhooks, and more. Whether you are an administrator looking to optimize routes or a driver wanting to learn about the driver app, Onfleet's role-based support articles provide detailed guidance and insights.

Read article

Delivering Excellence: Onfleet's Dynamic Dispatching and Assignment Solution

Empower Your Delivery Operations with Onfleet's Dynamic Dispatching

Onfleet's dynamic dispatching feature offers unparalleled flexibility and control to optimize your delivery processes. Dispatchers can make real-time changes effortlessly, such as reassigning tasks in response to unexpected events or managing multiple delivery windows efficiently. This level of adaptability ensures that your deliveries stay on track, even in the face of unforeseen circumstances.

Read article

Enhancing Delivery Efficiency with Onfleet's Secure Proof of Delivery Capabilities

Ensuring Accountability and Trust

Onfleet's Proof of Delivery (POD) capabilities offer a secure, reliable, and verifiable solution to ensure that every delivery is completed with proper documentation. This feature is instrumental in minimizing disputes, improving accountability, and ultimately deepening customer trust. By providing verified documentation for each delivery, Onfleet eliminates uncertainties and enhances transparency in the delivery process, leading to increased satisfaction and confidence among both businesses and customers.

Read article