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nCino: Ensuring Privacy and Transparency in Information Practices

Scope of Privacy Statement

nCino Inc. is dedicated to safeguarding privacy and maintaining transparency in its information practices. The Privacy Statement, effective from June 1, 2024, outlines how personal information is collected, used, disclosed, and processed by nCino and its subsidiary companies. It delves into the rights and choices individuals have regarding their personal information, emphasizing nCino's commitment to privacy.

Collection of Personal Information

nCino collects personal information on a voluntary basis, with some mandatory fields for access to certain services. Data is obtained directly from individuals, automatically through service usage, and occasionally from third parties with prior consent or choice. Information collected includes registration details, payment information, communications, interactions, and participation in promotions. Third-party sources like social media platforms and databases may also contribute to data collection.

Purposes of Use and Processing Personal Information

The purposes for processing personal information by nCino vary depending on the situation. Common reasons include registration for events, responses to queries, processing of payments, maintaining records of communications, and participation in sweepstakes. Data collected from third parties or automated means helps in enhancing user experiences and interactions with nCino's services. Sensitive personal information is not collected, used, or disclosed.

Disclosure of Personal Information

nCino may disclose personal information to subsidiaries, service providers, business partners, or when required by law. Information sharing is done securely and may involve data transfers to international locations. Personal data may also be disclosed in the context of mergers, acquisitions, or asset sales. nCino ensures that all data handling complies with privacy regulations and is transparent to individuals.

Security Measures and Retention

nCino places a high priority on data security, implementing measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Safeguards include encryption, access controls, and regular security assessments. Additionally, nCino outlines retention periods for different types of data, ensuring that information is kept only for as long as necessary in a secure environment.

Privacy Choices and Rights

Individuals have rights and choices regarding their personal information processed by nCino. These include the right to access, correct, update, or delete personal data, as well as the ability to object to processing or request data portability. nCino provides mechanisms for individuals to exercise these rights and manage their preferences related to data processing.

International Data Transfers and Compliance

nCino may transfer personal information internationally, ensuring compliance with data protection laws and regulations. Measures are in place to safeguard data during transfers, including standard contractual clauses and reliance on adequacy decisions from data protection authorities. By adhering to international privacy standards, nCino guarantees the protection of personal information across borders.


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