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Revolutionizing Property Management with Mallcomm

Introduction to Mallcomm

Mallcomm is a revolutionary PropTech platform that was founded in Bury St. Edmunds by CEO David Fuller-Watts. Originally part of a software division within the retail-focused marketing services group, Toolbox, Mallcomm was developed to serve as the central communication hub between tenants and site operators. The platform focuses on managing access, security, and sales data collection to enhance retail performance.

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Enhance Your Operations and Facilities Management with Mallcomm

Digitise Your Tasks for Efficiency

Managing paperwork for work orders and requests related to maintenance, parking, security, and cleaning can be a cumbersome process. Mallcomm digitizes these tasks to streamline property management, making it more time and cost-efficient. By modernizing traditional workflows, Mallcomm makes digital work orders and maintenance requests faster and easier to manage. It generates digital checklists for daily cleaning, maintenance, and stock checks, ensuring properties are safe, clean, and compliant at all times. Moreover, the platform provides instant alerts for tasks needing immediate attention, encouraging tenants to uphold high standards, and enables easy submission and tracking of maintenance requests for improved tenant satisfaction. Tenants can also request access for contractors or visitors after hours, simplifying the process and enhancing control and visibility for property managers.

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Revolutionizing Property Management with Mallcomm

Introduction to Mallcomm

Mallcomm is a cutting-edge solution designed to revolutionize property management for the world's most successful properties. With a focus on delivering results, Mallcomm offers a comprehensive platform that enables seamless communication, efficient operations, and enhanced tenant engagement.

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Empowering Connected Communities with Mallcomm

Direct Communications

Mallcomm's B2C solution allows property owners to communicate directly with shoppers, enhancing in-store visits and the overall customer experience. By creating a strong community, property owners can boost sales and loyalty. The platform centralizes essential content for shoppers, including exclusive offers, promotions, loyalty cards, and parking information. In-store events can be efficiently promoted, increasing awareness and enabling shoppers to book slots and add events to their calendars. An interactive store directory facilitates trip planning, showcases store hours, and provides easy contact options. Additionally, customers can benefit from a more convenient shopping experience through click-and-collect services.

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Enhancing Customer Experience and Boosting Sales with Mallcomm’s Connected Communities Solution

Direct Communications

Mallcomm’s B2C solution enables direct communication with shoppers, enhancing in-store visits and improving the overall customer experience. By creating a strong community, this platform helps increase sales by providing information on exclusive offers, promotions, loyalty cards, and car parking.

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Enhancing Mixed-Use Environments with Mallcomm's Integrated Solutions

Empowering Community Connectivity

Mallcomm understands the importance of community within mixed-use environments. Their platform serves as a hub that connects all stakeholders, from visitors to residents, fostering a sense of belonging and enhancing overall experience. By providing easy access to information about assets and facilitating connections, Mallcomm transforms how individuals interact with and perceive a location.

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Enhancing Safety and Security with Mallcomm Emergency Notifications

Streamlining Communications

Mallcomm offers a comprehensive solution for enhancing safety and security by streamlining communications and providing instant messaging capabilities. This platform ensures that security teams are well-prepared to respond to any security breach or crisis efficiently. By consolidating all safety and security policies in one easy-to-access place, Mallcomm enables tenants and staff to quickly retrieve essential information with a simple tap. Additionally, the platform allows users to create message templates for emergencies in advance, which can be instantly distributed to relevant stakeholders. Moreover, Mallcomm provides quick access to keyholder and emergency contact details to prevent any delays in response.

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Empowering Sustainability and ESG Initiatives with Mallcomm

Understanding ESG and Sustainability

ESG, which stands for Environmental, Social and Governance, is an evaluation of a firm's collective conscientiousness for social and environmental factors. Mallcomm, as a leading platform, is deeply committed to promoting sustainability and ESG initiatives. The environmental aspect considers how companies manage their energy use and environmental impact. Social factors focus on inclusive practices, gender and diversity, employee engagement, and community relations. Governance looks at internal controls and procedures that ensure compliance and ethical conduct. Mallcomm's goal is to support healthy and safe shopping environments, facilitate digital processes, promote local employment, and encourage sustainable practices.

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Revolutionizing Property Management with Mallcomm

Delivering Results for the World's Most Successful Properties

Mallcomm has proven to be a game-changer in the world of property management, delivering exceptional results for some of the most renowned properties globally. From Töcksfors to Vivo! Bratislava, Mallcomm has left a significant impact on the operations of these properties, ultimately enhancing the overall experience for tenants and visitors.

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Maximizing Property Performance with Mallcomm's Data Collection and Reporting Solutions

Automate Data Collection

Mallcomm offers a comprehensive solution for automating data collection processes to enhance productivity, reporting accuracy, and overall management efficiency. Through the platform, tenants' sales figures and feedback can be quickly and precisely gathered, providing valuable insights to drive performance improvements and shape strategic property management decisions. By eliminating manual processes and email exchanges, the system saves time, reduces the risk of errors, and ensures a streamlined data collection experience. Additionally, Mallcomm allows for the easy generation of data collection periods and forms tailored to specific requirements, with automated reminders to prompt timely submission of sales reports, optimizing submission rates. With an intuitive collection dashboard, property managers can easily track which tenants have submitted their reports, and data can be effortlessly downloaded or integrated into reports for professional and accurate sales performance presentations. Furthermore, Mallcomm can be seamlessly integrated with existing reporting systems to offer a holistic view of property performance and facilitate informed decision-making.

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