The Akamai Compute Support Experience with Linode

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-Linode

The Akamai Compute Support Experience with Linode

Unrivaled Support Expertise

Akamai Compute Support, a part of the Linode service, stands out with its award-winning team providing exceptional 24/7/365 technical support. They ensure that customers receive unparalleled expertise whenever and wherever they need assistance, making support a core pillar of the Akamai experience.

Comprehensive Support Approach

The Akamai Compute Support team goes the extra mile to offer solutions and resources that resolve customer issues effectively. Through various channels such as tickets, emails, phone calls, and social media, they provide rapid and accurate technical support with a genuine approach. Technical accuracy and sincerity lie at the heart of every interaction, empowering team members to handle any issue with confidence.

Core Values and Culture

The Akamai Compute Support team thrives on Linux-based environments, fostering collaboration and independent work seamlessly. Their culture and core values drive continuous improvement in themselves, their team, processes, and the company. They aim to provide the best support in the cloud computing industry, emphasizing exceptional customer care, trustworthy solutions, and consistent problem-solving updates. Additionally, they value creating a fun and engaging work environment while prioritizing growth, innovation, and compassion.

Customer Testimonials

Customers who switched to Linode from other providers like AWS have praised the superior support experience they have received. Testimonials highlight the outstanding performance, global coverage, responsiveness, and overall cost-effectiveness of Akamai Compute Support provided by Linode. Clients appreciate the immediate access to live support, reliable service, and seamless communication with the support team.

Support Team Development

Linode invests in the growth and development of its Support team by offering intensive training, creating career paths, and promoting personal development. The team members undergo detailed internal training to enhance their skills in cloud computing and Linux. They have the opportunity to work closely with senior management to progress within the company. Moreover, encouraging personal projects related to their roles fosters a passion for technology and innovation among employees.

Join the Team

Linode is always looking for talented individuals to join its team. While technical experience is not mandatory, a dedication to customer service excellence is highly valued. The company offers various career opportunities, and individuals interested in contributing to a supportive and innovative work environment can explore available positions on the Linode careers page.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDC

Empowering Your Cloud Infrastructure with Linode

Expert Cloud Solutions from Linode

Linode, now part of Akamai, offers a comprehensive range of products and services to help you develop, deploy, and scale your cloud infrastructure with ease. From Linux virtual machines to storage, networking, and developer tools, Linode provides the essential building blocks for a robust and reliable cloud environment. With a focus on performance, security, and flexibility, millions of developers worldwide trust Linode for their cloud needs.

Read article

Evolving Backup Solutions: From Edge to Cloud with Linode

The Importance of Backup Solutions in the Evolving Data Landscape

In today's digital age, data is being generated at an unprecedented rate from various sources, emphasizing the critical need for effective backup solutions to uphold data integrity and availability. Traditional backup and recovery solutions are no longer sufficient to protect the systems producing massive volumes of data, especially as data is increasingly generated from both the cloud and the edge. This shift necessitates the development of new architectures to safeguard, backup, and recover this data effectively.

Read article

Enhancing Your Infrastructure with Linode's High-Availability Block Storage

Maximizing Storage Capacity and Performance

Linode's Block Storage solution offers a seamless way to increase your instance's storage capacity with highly-available and scalable volumes. With the ability to attach additional high-speed volumes of up to 16TB to your instance, you can ensure that your data persists even if your virtual machine is deleted. By independently managing volumes from compute instances, you gain the flexibility to adjust your storage needs easily. The NVMe technology employed by Linode provides ultra-fast performance, with significant improvements in throughput and IOPS compared to traditional disks.

Read article

Simplified Cloud Solutions with Linode: A Comprehensive Guide to Products, Solutions, and Support

Product Overview

Linode offers a wide range of cloud computing products suitable for various needs. These include Dedicated CPU, Shared CPU, High Memory, Premium CPU, GPU, Kubernetes, Block Storage, Object Storage, Backups, Managed Databases, Cloud Firewall, DDoS Protection, DNS Manager, NodeBalancers, Private Networking, and Managed services. Each product is designed to provide a specific solution and can be tailored to meet individual requirements.

Read article

Enhancing Data Management with Linode Object Storage

Introduction to S3-compatible Object Storage

Linode's Object Storage offers an efficient and cost-effective solution for managing unstructured data like content assets. It addresses the intricate storage needs related to artificial intelligence and machine learning by providing S3-compatible storage clusters. These clusters can scale from 250GB to 1PB, accommodating vast amounts of data with ease of management.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Products-Linode