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Level AI

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Elevate Customer Experiences with Level AI: The Ultimate CallMiner Alternative

Why Choose Level AI Over CallMiner?

CallMiner users often encounter issues such as a cumbersome user interface, slow loading times, and inaccuracies in transcript and speech analytics. Moreover, the software is deemed complex and challenging to set up and maintain. Discover how Level AI offers a superior alternative.

The Best AI in the Industry

Level AI boasts impressive statistics for various stakeholders, showcasing 5x faster QA evaluations for QA Auditors, a 30% decrease in agent churn, 100% visibility into VoC insights for Business Leaders, a 25% increase in CSAT score for Customers, and a 20% increase in contact center efficiency for Contact Center Leaders.

How Level AI Compares to CallMiner

Level AI surpasses CallMiner with its purpose-built AI models that enhance customer experiences and drive business growth. Featuring Advanced Generative AI and Conversation Intelligence, Level AI offers sophisticated AI with human-like reasoning, unlike CallMiner with its outdated and limited AI capabilities.

Trusted by Customer Service Leaders Across the World

Testimonials from industry professionals like David Demarco, Chris Lewis, and Yuliya Ordova highlight Level AI's impact, emphasizing its unique intent-based system, high accuracy levels, and essential role in addressing quality assurance, product management, and customer service challenges at scale.

FAQs About CallMiner

Businesses considering CallMiner may have questions about its functionality, pricing, multilingual support, performance improvements, adaptability to industry needs, learning curve, and competitors. These FAQs can help in evaluating whether CallMiner aligns with specific requirements.

Create a Brand Your Customers Love with Level AI

Level AI offers a comprehensive customer intelligence system for modern contact centers, enabling businesses to augment agent and QA team performance. By requesting a demo, organizations can explore how Level AI can elevate customer experiences, streamline operations, and drive meaningful improvements.

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Elevate Quality Monitoring with Level AI's Agent Screen Recording Solution

Comprehensive Understanding of Interactions

Level AI's Agent Screen Recording empowers contact center managers by providing a comprehensive understanding of every customer-agent interaction. This visibility allows managers to identify coaching opportunities, pinpoint gaps in agent workflows, and ultimately streamline the agent experience to enhance customer satisfaction.

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Revolutionizing Customer Experience with Level AI: Terms and Solutions Overview

Conditions of Use

Before using the Level AI website, users are required to carefully read and agree to the terms of service. By accessing the site, users acknowledge their acceptance of the terms outlined by Level AI. Visitors who do not wish to adhere to the terms are encouraged to leave the website.

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Revolutionizing Customer Experience with Level AI

Transforming Customer Experience with AI-Powered Insights

Level AI provides cutting-edge AI-powered insights that help companies transform their customer experience. By leveraging advanced AI models, businesses can gain deep insights into customer interactions, sentiment, and trends to enhance their service quality and operational efficiency.

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Revolutionizing Customer Experience with Level AI's Advanced AI Solutions

Key Differences: Level AI vs. Observe AI

Level AI stands out from Observe AI with its advanced AI technologies that streamline setup and maintenance, unlike the older AI technologies used by Observe AI. Additionally, Level AI boasts an industry-best transcription engine, offering near-human accuracy in auto-scoring and valuable AI-driven analytics.

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Empowering Channel Partners with Level AI Solutions

A Diverse Channel Partner Ecosystem

Level AI collaborates with a broad spectrum of partners, including System Integrators, Resellers, ISVs, Cloud Distributors, Master Agents, and sub-agents. This diverse network enables Level AI to reach a wide range of customers and offer tailored solutions.

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