Maximizing LabWare LIMS Investment with Comprehensive Technical Support Services

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This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-LabWare LIMS

Maximizing LabWare LIMS Investment with Comprehensive Technical Support Services

Expert Staff and Dedicated Support

LabWare offers professional technical support services in over 15 languages, staffed with highly skilled experts who have a combined experience of more than 400 years in LabWare LIMS. This team collaborates closely with development and services personnel to meet customer needs promptly and effectively.

Extensive Information Resources

Customers have access to a wealth of information resources through the LabWare customer access website, including product manuals, white papers, and the KnowledgeTrack platform for community knowledge sharing. This empowers customers to leverage the full capabilities of their LabWare LIMS system.

Updates and Enhancements

The customer portal provides access to the latest modular functionalities, patches, and documentation to help customers deploy and maintain the most up-to-date features relevant to their LabWare LIMS environment. This ensures that customers are always working with the latest innovations and improvements.

Engaged LabWare Community

LabWare fosters a vibrant community of customers who actively participate in Customer Education Conferences, share suggestions and experiences on the website, and engage in online discussions. Customers can also take advantage of scheduled training courses through the LabWare customer portal, enhancing their knowledge and skills.

Comprehensive Support Services

In addition to traditional product support, LabWare offers extended services to meet diverse customer needs, including administrative support and post go-live agreements. This commitment to comprehensive support ensures that customers receive the assistance they need to maximize the value of their LabWare LIMS investment.

Global Support Network

With regional support desks covering North America, Latin America, Europe, South Africa, Asia Pacific, and the Middle East, LabWare provides customers with localized support services tailored to their specific requirements. Customers can easily reach out to the support team in their region via phone, email, or fax.

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Revolutionizing Laboratory Management with LabWare LIMS Solutions

Comprehensive Guide to Understanding LIMS

LabWare LIMS offers a comprehensive guide to understanding Laboratory Information Management Systems (LIMS) to help laboratory directors, QC managers, IT managers, analysts, and scientists navigate the complexities of modern laboratory management. With LabWare LIMS, users have access to a range of functionalities that streamline laboratory workflows, enhance data management, ensure regulatory compliance, and improve overall operational efficiency.

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Revolutionizing Mining and Metals Operations with LabWare LIMS

Trusted Mining and Metals Laboratory Software

LabWare's LIMS offers comprehensive support for the mining and metals industry, meeting industry regulatory requirements while streamlining operations. The software provides instrument interfacing tools that enable laboratory automation and paperless operations. These tools simplify interfacing with various laboratory analyzers and robotics platforms, along with a configurable rules engine to enhance efficiency. LabWare also supports process automation with a full process hierarchy for automating multiple sites, plants, and sampling points, covering tasks like Geology, Process Quality Control, and Environmental Monitoring.

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Enhancing Process and Chemical Testing with LabWare LIMS

Instrument Interfacing Tools

LabWare offers sophisticated tools to support laboratory automation and paperless operations. These tools simplify interfacing with various laboratory analyzers and robotics platforms. Additionally, LabWare provides a configurable rules engine that enhances the efficiency and effectiveness of laboratory operations.

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LabWare LIMS Privacy Statement and Data Handling

Introduction to LabWare Privacy Statement

LabWare, a leading provider of Laboratory Information Management Systems (LIMS), recognizes the importance of privacy and data protection. This Privacy Statement outlines how LabWare handles personal information, ensuring transparency and trust in all interactions.

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Ultimate Guide to LabWare LIMS for Quality Control Laboratory Compliance

The Importance of Quality Control in Laboratory Management

Quality control teams play a crucial role in ensuring the efficiency and integrity of laboratory operations. This guide explores how quality control lab managers currently handle paper-based systems and how adopting automation can enhance their quality control program effectiveness.

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Products-LabWare LIMS