Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Kustomer

Revolutionizing Customer Service Pricing: Kustomer's AI-Native Approach

Introducing Kustomer's Innovative SaaS Pricing Model

Kustomer has redefined the pricing landscape for customer service solutions with its AI-Native approach. By offering unlimited seats, AI capabilities, and access to the full platform at a simple price per conversation, Kustomer is delivering unrivaled value to businesses seeking to enhance their customer support operations.

Transitioning from Seat-Based to Conversation-Based Pricing

In a move that signals the end of traditional seat-based pricing models, Kustomer introduces conversation-based pricing. This means businesses only pay for the actual conversations they have, eliminating the need to account for unused seats or additional AI features. This transparent and fair pricing strategy aligns costs with the tangible value received, making it ideal for businesses of all sizes.

Unleashing Unlimited Potential with Kustomer's AI Platform

With Kustomer, businesses bid farewell to seat constraints and vendor complexities and welcome unlimited seats—unleashing endless potential. AI is not an optional add-on; it's the core of the Kustomer experience, ensuring that businesses benefit from AI-powered results without incurring additional costs for future AI features.

Comprehensive All-Inclusive Pricing

Upgrade your customer service capabilities with Kustomer's all-inclusive pricing model. Access to AI, CRM functionalities, communication channels, workflows, and the full Kustomer platform—all bundled in one straightforward cost per conversation. No hidden fees, no surprises—just one simple price for all your customer service needs.

Maximizing Efficiency with Kustomer's Platform Capabilities

Kustomer's platform capabilities empower businesses to optimize workflows, enhance collaboration, and streamline integrations. From native AI functionality for resolving customer inquiries to robust communication channels and automation options, Kustomer provides a comprehensive suite of tools designed to boost agent productivity and deliver exceptional customer experiences.

The Kustomer Experience: Seamless Support and Robust Security

Beyond cutting-edge technology, Kustomer offers unparalleled support, including expert assistance, a Knowledge Base, Community forum, and Kustomer University resources. Moreover, robust security measures safeguard sensitive customer data, ensuring businesses can trust the platform with their most valuable asset—customer information.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Revolutionize Your Customer Service with Kustomer Integrations

Transform Your Customer Service with Seamless Integrations

Kustomer offers a comprehensive solution to revolutionize customer service by seamlessly integrating all your tools, processes, and data. With easy-to-install apps and turnkey integrations, Kustomer empowers businesses to streamline their customer support operations and provide exceptional service. By connecting various channels like chat, email, SMS, social media, and voice, as well as incorporating chatbots, AI, data analytics, and eCommerce tools, Kustomer ensures a holistic approach to customer interactions.

Read article

Anticipate Customer Needs with Kustomer's CRM Platform

Fuel Your AI with the Right Data

In today's fast-paced world, customer service is a critical aspect of any business. Kustomer's CRM platform revolutionizes the way companies interact with their customers by leveraging data-driven insights and AI technology. By collecting data at the point of order, Kustomer enables proactive conversations and a seamless customer experience. This platform pulls data from multiple sources to provide a complete customer view, making interactions accessible, actionable, and searchable - all within a single platform. By using Kustomer, businesses can fuel their AI capabilities with the right data, leading to more efficient and personalized customer service.

Read article

Unlocking Exceptional Customer Experiences with Kustomer Agent Assist

Enhancing Agent Efficiency and Customer Satisfaction

Kustomer's Agent Assist is a revolutionary AI-powered copilot designed to boost agent efficiency by an impressive 65%. By providing agents with the most advanced tools, Kustomer allows them to deliver exceptional customer experiences. With instant access to past conversations, real-time customer data, and personalized prompts, agents can swiftly resolve customer issues, fostering long-term relationships and satisfaction.

Read article

Revolutionizing Customer Service Pricing with Kustomer's AI-Native Conversation-Based Model

Introduction to Kustomer's Innovative Pricing Model

Kustomer has introduced a groundbreaking Software as a Service (SaaS) pricing model that is set to change the game in customer service solutions. Unlike traditional seat-based pricing, Kustomer offers an all-inclusive approach with their conversation-based model. Clients can now enjoy unlimited seats, AI capabilities, and access to the full platform without worrying about additional costs.

Read article

Revolutionize Customer Support with Kustomer's Customer Assist Solution

Enhanced Customer Issue Resolution

Kustomer's Customer Assist solution offers a revolutionary way to automatically resolve customer issues with accurate, conversational AI-powered answers. This cutting-edge technology ensures that customers receive instant information and seamless handoffs to human agents when needed, guaranteeing uninterrupted and personalized service. By efficiently resolving customer queries, businesses can significantly enhance their customer satisfaction rates and improve overall customer experience.

Read article