Empower Your Team with AI Agents from Kustomer

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Empower Your Team with AI Agents from Kustomer

Drive Authentic Conversations Effortlessly

Kustomer's AI Agents are designed to work seamlessly with your team to drive authentic conversations. These advanced AI Agents are engineered for excellence, empowering customers, agents, and leaders to achieve more in less time. With The Krew at your side, you can resolve issues and perform tasks with human-like precision.

Specialized Expertise for Enhanced Flexibility

One of the key benefits of Kustomer's AI Agents is their specialized expertise. By designing multiple AI Agents for specific areas, you gain more flexibility, faster problem-solving capabilities, and smoother interactions. These specialized AI Agents work together, sharing insights to solve complex issues quickly, providing customers with faster and more accurate responses.

Empower Your Customers Anytime, Anywhere

With AI Agents from Kustomer, you can empower your customers with instant, human-like support at any time and from anywhere. These AI Agents serve as experts in their respective fields, ensuring that your customers receive personalized and efficient assistance whenever they need it.

Enhance Personalization and Resolve Issues Faster

For your customer service representatives, AI Agents from Kustomer act as copilots, helping to resolve issues and enhance personalization. These AI Agents provide instant prompts for authentic conversations, recommend actions, and facilitate seamless handoffs, allowing your reps to resolve customer issues in record time.

AI in Action for Improved Efficiency

The AI in Action at Kustomer is already making a significant impact, with 40% of all conversations coming into chat being fully automated by Kustomer's AI. This automation frees up human agents to focus on more personalized interactions and complex issues, ultimately improving efficiency and customer satisfaction.

Advanced AI Capabilities and Solutions

Kustomer's AI Agents, Customer Assist, and Agent Assist capabilities, integrated within the platform's CRM, AI Agent Studio, Omnichannel support, workflows, reporting, and security features, offer advanced solutions for proactive service, self-service options, and efficient agent support. With Kustomer's AI Agents, your team can leverage cutting-edge technology to enhance customer experiences and drive business success.

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Empowering Customers and Supporting Agents with Kustomer's Self-Service Solution

Transforming Customer Support with Self-Service

Kustomer's self-service solution is a game-changer for businesses looking to scale their customer support while reducing costs. By empowering customers to help themselves, companies can streamline their support processes and provide instant solutions to customer queries. Through a robust knowledge base optimized for search engines and an AI-powered chatbot, Kustomer enables customers to find answers quickly and efficiently, leading to a seamless support experience.

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Enhancing Customer Experience: Kustomer vs. Salesforce Service Cloud

Improving Customer Support Metrics

Kustomer has emerged as a preferred choice for brands looking to enhance customer experience and boost support metrics compared to Salesforce Service Cloud. Rainbow Shops, for instance, reported a 60% reduction in abandon rate within just three weeks of switching to Kustomer. Similarly, UNTUCKit witnessed a 25% overall improvement in efficiency and productivity after transitioning to Kustomer. SmugMug also noted a more than 10% decrease in average replies per conversation post-switch.

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Revolutionizing Customer Service Pricing: Kustomer's AI-Native Approach

Introducing Kustomer's Innovative SaaS Pricing Model

Kustomer has redefined the pricing landscape for customer service solutions with its AI-Native approach. By offering unlimited seats, AI capabilities, and access to the full platform at a simple price per conversation, Kustomer is delivering unrivaled value to businesses seeking to enhance their customer support operations.

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Revolutionize Your Customer Service with Kustomer Integrations

Transform Your Customer Service with Seamless Integrations

Kustomer offers a comprehensive solution to revolutionize customer service by seamlessly integrating all your tools, processes, and data. With easy-to-install apps and turnkey integrations, Kustomer empowers businesses to streamline their customer support operations and provide exceptional service. By connecting various channels like chat, email, SMS, social media, and voice, as well as incorporating chatbots, AI, data analytics, and eCommerce tools, Kustomer ensures a holistic approach to customer interactions.

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Anticipate Customer Needs with Kustomer's CRM Platform

Fuel Your AI with the Right Data

In today's fast-paced world, customer service is a critical aspect of any business. Kustomer's CRM platform revolutionizes the way companies interact with their customers by leveraging data-driven insights and AI technology. By collecting data at the point of order, Kustomer enables proactive conversations and a seamless customer experience. This platform pulls data from multiple sources to provide a complete customer view, making interactions accessible, actionable, and searchable - all within a single platform. By using Kustomer, businesses can fuel their AI capabilities with the right data, leading to more efficient and personalized customer service.

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