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Products-Kustomer

Revolutionizing Customer Support with Kustomer's AI Agent Voice Solution

Introduction to AI Agent Voice

Kustomer's AI Agent Voice solution is designed to revolutionize customer support by leveraging the power of artificial intelligence to enhance phone interactions. With 24/7 intelligent phone support, Kustomer's AI Agents offer effortless, automated, and always-on assistance to customers, ensuring timely and high-quality service round the clock.

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Empower Your Team with AI Agents from Kustomer

Drive Authentic Conversations Effortlessly

Kustomer's AI Agents are designed to work seamlessly with your team to drive authentic conversations. These advanced AI Agents are engineered for excellence, empowering customers, agents, and leaders to achieve more in less time. With The Krew at your side, you can resolve issues and perform tasks with human-like precision.

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Revolutionize Your Customer Experience with Kustomer

The Ultimate Customer Experience Platform

Kustomer is a cutting-edge customer experience (CX) platform designed to revolutionize the way businesses interact with their customers. With Kustomer, businesses can elevate their customer service to new heights, boosting customer loyalty and retention. The platform offers a comprehensive suite of tools and features that streamline customer interactions across all channels.

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Empowering Customers and Supporting Agents with Kustomer's Self-Service Solution

Transforming Customer Support with Self-Service

Kustomer's self-service solution is a game-changer for businesses looking to scale their customer support while reducing costs. By empowering customers to help themselves, companies can streamline their support processes and provide instant solutions to customer queries. Through a robust knowledge base optimized for search engines and an AI-powered chatbot, Kustomer enables customers to find answers quickly and efficiently, leading to a seamless support experience.

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Enhancing Customer Experience: Kustomer vs. Salesforce Service Cloud

Improving Customer Support Metrics

Kustomer has emerged as a preferred choice for brands looking to enhance customer experience and boost support metrics compared to Salesforce Service Cloud. Rainbow Shops, for instance, reported a 60% reduction in abandon rate within just three weeks of switching to Kustomer. Similarly, UNTUCKit witnessed a 25% overall improvement in efficiency and productivity after transitioning to Kustomer. SmugMug also noted a more than 10% decrease in average replies per conversation post-switch.

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Revolutionizing Customer Service Pricing: Kustomer's AI-Native Approach

Introducing Kustomer's Innovative SaaS Pricing Model

Kustomer has redefined the pricing landscape for customer service solutions with its AI-Native approach. By offering unlimited seats, AI capabilities, and access to the full platform at a simple price per conversation, Kustomer is delivering unrivaled value to businesses seeking to enhance their customer support operations.

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Revolutionize Your Customer Service with Kustomer Integrations

Transform Your Customer Service with Seamless Integrations

Kustomer offers a comprehensive solution to revolutionize customer service by seamlessly integrating all your tools, processes, and data. With easy-to-install apps and turnkey integrations, Kustomer empowers businesses to streamline their customer support operations and provide exceptional service. By connecting various channels like chat, email, SMS, social media, and voice, as well as incorporating chatbots, AI, data analytics, and eCommerce tools, Kustomer ensures a holistic approach to customer interactions.

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Anticipate Customer Needs with Kustomer's CRM Platform

Fuel Your AI with the Right Data

In today's fast-paced world, customer service is a critical aspect of any business. Kustomer's CRM platform revolutionizes the way companies interact with their customers by leveraging data-driven insights and AI technology. By collecting data at the point of order, Kustomer enables proactive conversations and a seamless customer experience. This platform pulls data from multiple sources to provide a complete customer view, making interactions accessible, actionable, and searchable - all within a single platform. By using Kustomer, businesses can fuel their AI capabilities with the right data, leading to more efficient and personalized customer service.

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Unlocking Exceptional Customer Experiences with Kustomer Agent Assist

Enhancing Agent Efficiency and Customer Satisfaction

Kustomer's Agent Assist is a revolutionary AI-powered copilot designed to boost agent efficiency by an impressive 65%. By providing agents with the most advanced tools, Kustomer allows them to deliver exceptional customer experiences. With instant access to past conversations, real-time customer data, and personalized prompts, agents can swiftly resolve customer issues, fostering long-term relationships and satisfaction.

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Revolutionize Customer Support with Kustomer's Customer Assist Solution

Enhanced Customer Issue Resolution

Kustomer's Customer Assist solution offers a revolutionary way to automatically resolve customer issues with accurate, conversational AI-powered answers. This cutting-edge technology ensures that customers receive instant information and seamless handoffs to human agents when needed, guaranteeing uninterrupted and personalized service. By efficiently resolving customer queries, businesses can significantly enhance their customer satisfaction rates and improve overall customer experience.

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