Transforming Customer Support in Financial Services
AngelOne, a financial services company, achieved an impressive 65% ticket deflection rate and a 15%+ contact ratio reduction within just 2 months of implementing KNO Plus. This remarkable success showcases the impact of AI-driven solutions in improving customer support efficiency and effectiveness.
Revolutionizing Customer Service in FinTech Industry
A renowned digital lender managing over $1 billion in assets under management (AUM) significantly reduced their median customer support wait time from 4 hours to a mere 5 minutes with KNO Plus. This substantial enhancement in service delivery highlights the value of leveraging advanced AI technologies in the financial technology sector.
Enhancing Developer Experience with Smart Contract Dev Tools
Hiro, a provider of smart contract development tools, streamlined their developer assistance process using KNO Plus. By coaching, testing, and deploying an AI bot in under 1 hour, Hiro improved the efficiency and productivity of their development team, underscoring the benefits of integrating AI assistants into technical workflows.
Boosting User Engagement in SaaS Industry
Matchbook AI, a leading SaaS company, introduced an in-product assistant powered by KNO Plus that successfully addressed 95% of user queries, leading to a 20% increase in development bandwidth. This achievement exemplifies how AI-driven assistants can enhance user engagement and optimize resource allocation in software as a service businesses.
Accelerating Insights Delivery in Banking Sector
A prominent Asian bank significantly reduced the time-to-insight for equity research from days to minutes by leveraging advanced AI assistants from KNO Plus. This rapid transformation underscores the pivotal role of AI technologies in accelerating decision-making processes and driving operational efficiency in the banking industry.
Streamlining Sales Operations in Insurance Sector
Assurance IQ, an insurance company, slashed agent ramp-up time from 6 months to just 1 month by leveraging Alltius' sales excellence assistants powered by KNO Plus. This remarkable efficiency gain highlights the power of AI assistants in optimizing sales processes and accelerating workforce training in the insurance sector.
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