Empowering User Adoption with Infor LN User Adoption Platform

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Empowering User Adoption with Infor LN User Adoption Platform

Enhancing User Knowledge and Productivity

Infor LN User Adoption Platform (UAP) offers a cutting-edge solution to empower users with role-specific knowledge at their fingertips when they need it. Through content authoring, management, and delivery, organizations can ensure that their employees have access to the necessary information to maximize their productivity and efficiency. With Infor UAP, authors can easily create and manage unique learning content by recording keystrokes to develop custom content that accurately reflects how to navigate specific business processes and procedures within the organization.

Creating Custom Learning Content

One of the key features of Infor UAP is the ability to rapidly create and publish various types of content, including procedural documents, simulations, eLearning courses, and more. Authors can document business processes with consistent messaging, record role-specific training content, and create multiple deliverables from a single recording. This capability allows organizations to provide context-sensitive help within their Infor applications using Ming.le Smart Help, ensuring that users receive the necessary support at the point of need.

Driving User Adoption and ROI

Infor UAP plays a crucial role in driving user adoption by providing employees with the sustainable knowledge required to master their applications effectively. By enabling users to access relevant content tailored to their roles and specific tasks, organizations can enhance user productivity, reduce training time, and ultimately maximize the return on investment in technology. The platform supports 31 languages and is available in the cloud, making it accessible to a global workforce.

Supporting Training and User Support Materials

Infor UAP further enhances productivity by offering Content Libraries that consist of pre-built content covering common actions and processes in the software. These libraries follow best practices and can be edited to align with the practices specific to each organization. Users can quickly develop and deploy eLearning courses using pre-defined page formats, interactive media, integrated quizzes, and recorded task-based simulations. This not only accelerates the creation of training materials but also streamlines the process of providing user support.

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