Revolutionizing Equipment Service Rental Industry
In today's rapidly evolving equipment service rental industry, maintaining a competitive edge is more crucial than ever. Infor EAM (Enterprise Asset Management) stands out as a game-changer for over 1,700 equipment dealers, rental and service organizations, and OEMs worldwide. By leveraging Infor EAM, businesses can significantly increase margin and utilization, enabling them to meet and exceed customer expectations, optimize lifecycle utilization, and navigate unforeseen challenges with ease.
Meeting Industry-Specific Challenges
Infor EAM addresses a myriad of industry-specific obstacles to empower businesses in the equipment sector. Shifting customer expectations require reliability and availability, which can be achieved through smart equipment, data analysis, and improved service. Rental equipment profitability is impacted by service costs and spare parts availability, pushing customers towards competitors. Supply chain complexities, including multi-echelon challenges, demand integration and visibility enhancements. Additionally, maintaining margins throughout the equipment lifecycle, meeting sustainability demands, and optimizing circular economy practices are all efficiently managed with Infor EAM.
Tailored Solutions for Equipment OEMs and Service Organizations
Infor CloudSuite™ Equipment offers tailored solutions designed to support leading equipment OEMs, dealers, rental specialists, and service organizations. From sales flexibility and spare parts guidance to cash flow management and asset tracking, Infor EAM streamlines critical processes, enabling businesses to maximize profitability and deliver unparalleled customer service. With features like real-time asset tracking, equipment availability optimization, and enhanced equipment lifecycle management, Infor EAM ensures businesses can meet their customers' needs efficiently and effectively.
Optimizing Service Excellence and Supply Chain Management
Infor EAM revolutionizes service excellence by providing a holistic view of customer interactions, enabling businesses to build long-lasting relationships through efficient field and shop service offerings. By focusing on first-time-fix repairs, predictive maintenance, and streamlined full-service contracts, organizations can elevate their service quality. Moreover, optimized supply chain management, reduced spare parts excess, improved inventory deployment, and enhanced logistics efficiency are key benefits facilitated by Infor EAM, ensuring smoother operations and increased profitability.
Driving Profitability and Lifecycle Value
With Infor EAM, businesses can drive profitability and increase equipment lifecycle value by gaining full control over the entire equipment lifecycle—from acquisition to end-of-life management. By leveraging AI, machine learning, and predictive analytics, organizations can optimize equipment accounting, manage serialized parts, refurbishment components, and salvaged parts effectively. Ultimately, Infor EAM empowers businesses in the equipment rental and service industry to enhance productivity, boost revenue, and deliver exceptional value to their customers.
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