Challenges Faced by Logistics Service Providers
Logistics and 3PL organizations face numerous challenges in today"s dynamic market. Constantly shifting market demands, evolving consumer expectations, new competitors, omni-channel complexity, supply chain disruptions, and talent shortage are just a few of the obstacles they encounter. To address these issues, businesses need innovative solutions that enhance agility, velocity, and resiliency.
Innovative Solutions from Infor EAM
Infor EAM provides logistics service providers with a comprehensive suite of solutions to tackle their most critical challenges. From improving customer experiences to increasing productivity and streamlining processes, Infor EAM offers a range of capabilities to drive operational excellence. The platform enables organizations to differentiate themselves through innovative services, create globally visible control layers, and leverage data-driven insights to make informed decisions.
Improving Customer Experience and Value-Added Services
By offering value-added services such as PO and origin consolidation management, logistics service providers can differentiate themselves in a crowded market. Infor EAM helps create tighter supply chain connections, deliver more reliable ETAs, and control the pace of innovation to tailor solutions for each customer. This results in improved customer satisfaction and loyalty.
Enhancing Productivity and Process Efficiency
Infor EAM empowers organizations to achieve operational excellence by visualizing supply chain processes, improving collaboration, and enabling proactive/prescriptive processes through IoT and AI. By leveraging data-driven insights, logistics service providers can identify new business opportunities, streamline procurement, and enhance inventory management for multiple customers in the same warehouse.
Empowering the Workforce for Digital Transformation
Infor EAM enables logistics service providers to create a connected and agile workforce. By applying data-driven models for hiring and talent development, organizations can align performance with business strategies, recruit skilled personnel, and optimize workforce planning. The platform ensures that labor is scheduled based on skills and resources, driving operational efficiency and continuous improvement.
Success Stories and Testimonials
Customer success stories, like that of Allport Cargo Services USA, demonstrate the tangible benefits of using Infor EAM. By increasing warehouse labor productivity, asset productivity, and reducing transaction costs per shipment, organizations can achieve significant operational improvements and cost savings. With seamless integration into daily operations, Infor EAM helps businesses optimize their supply chain management.
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