Infor EAM: Enhancing E-commerce with Infor Rhythm for Commerce

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Infor EAM: Enhancing E-commerce with Infor Rhythm for Commerce

Streamlined Online Shopping Experience

Infor Rhythm for Commerce provides a seamless online shopping experience that is fully integrated with select Infor ERP solutions, offering real-time pricing and availability. By utilizing the platform's content management components, businesses can empower their existing staff to create scalable yet personalized experiences effortlessly. This integration not only enhances the efficiency of the e-commerce process but also ensures a more engaging and user-friendly online shopping journey for customers.

Key Capabilities and Specialized Features

The platform offers transparent integration, eliminating the need for ongoing tech team engagement for future Infor ERP and Rhythm integrations or upgrades. In addition, it includes an embedded Product Information Management (PIM) tool to enrich product assortments, providing a central hub for product data management. With specialized features tailored to different industries, businesses can benefit from real-time 'available to promise' (ATP) and pricing data, optimizing their operations and customer experience.

Enhanced Customer Experience

Infor Rhythm for Commerce focuses on delivering a people-centered experience, with consumer-grade design tools built for both B2B and B2C interactions, particularly optimized for mobile experiences. Customers can easily configure products using the Configure, Price, Quote (CPQ) functionality and submit orders seamlessly to the ERP system. This emphasis on user experience and customer-centric design ultimately leads to higher customer satisfaction and loyalty.

Success Stories and Performance Metrics

Cycleurope, a growing European wholesale distributor, experienced significant success with Infor Rhythm for Commerce. They achieved full adoption of the platform with 100% of dealers ordering through Rhythm, expanded to 20 countries within a few months, and launched multiple unique websites in just one day. These metrics highlight the platform's efficiency, scalability, and impact on improving business operations and customer reach.

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