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Hoory AI

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Empower Your Support Team with Hoory AI Omnichannel Inbox Solutions

Streamline Customer Communication

Hoory AI's Omnichannel Inbox allows businesses to centralize customer messages from various platforms, simplifying communication management. Support agents can efficiently handle all queries from a unified dashboard, minimizing the need to switch between different platforms and ensuring timely responses to every message.

Must-Have Capabilities for Efficient Support

The Omnichannel Inbox offers Shared Inbox Management, enabling support agents to collectively resolve customer queries for quicker response times and better inbox organization. Additionally, businesses can customize their availability hours, display support hours on chat widgets even when offline, and activate queue assignment to distribute queries based on agent workload.

Enhanced Support with AI Integration

By integrating an AI assistant into the Omnichannel Inbox, businesses can empower it to handle customer queries independently, ensuring seamless and swift support. This AI integration allows for more efficient ticket assignment, automated processes, and increased productivity within the support team.

Create a Seamless Multi-Channel Support Experience

Hoory AI's Omnichannel Inbox supports various platforms such as Facebook Messenger, WhatsApp, Twitter, and more, enabling businesses to centralize customer messaging. By integrating a pre-trained AI Assistant and utilizing the Chatbot Builder, businesses can automate processes, design custom conversation flows, and provide a personalized multi-channel customer support experience to enhance customer satisfaction.

Explore the Advantages and Resources

The Omnichannel Inbox provides numerous benefits, including smart ticket assignment, optimized ticket distribution, faster response times, organized conversations, and improved team productivity. Businesses can also enhance customer satisfaction through customized ticket segmentation, smart workflow management, and efficient ticket search and retrieval. Additionally, access product-related resources such as FAQs, documentation, and tutorials to maximize the potential of your Omnichannel Inbox.

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Revolutionize Customer Support in Banking & Finance with Hoory AI

Addressing Key Challenges

Financial institutions often face challenges such as a high volume of inquiries, extended response times, data security concerns, the need for omnichannel support, and efficient account management. Hoory AI offers tailored solutions to address these pressing issues.

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Revolutionize Your Real Estate Business with Hoory AI's Next-Gen Chatbot Solution

Common Support Challenges in Real Estate

Real estate businesses face various challenges like managing overflowing property inquiries, ensuring continuous availability for buyers and renters, delivering personalized client interactions, and bridging language gaps for international clients. Hoory AI offers solutions to address these common struggles.

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Elevate Customer Support with Hoory AI's Chatbot Builder

Empower Your Business with Advanced Chatbot Building Tools

Hoory AI's Chatbot Builder revolutionizes how businesses interact with customers by offering a sophisticated no-code platform. Streamline user interactions with clear conversation paths that can be customized from predefined dialogues or built from scratch. This flexibility ensures that your chatbots align perfectly with your business goals and effectively cater to customer needs.

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