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Enhancing Success with Hexagon Safety & Infrastructure's Support and Training Services

Support and Communities

Hexagon Safety & Infrastructure is dedicated to supporting your needs and ensuring your success. Through our support portal, user community, technical documentation, and software licensing, we provide comprehensive assistance to set you up for success. Whether you require troubleshooting, guidance, or access to resources, our support team is here to help you make the most of your technology investments. By fostering a strong user community, we promote collaboration and knowledge-sharing among users, creating a valuable network of support for all our clients.

Training Programs

Hexagon Safety & Infrastructure offers expert-led training courses to enhance your skills and productivity in GIS, remote sensing, and related software. Our geospatial training programs are designed to streamline workflows and empower users to maximize the potential of their software tools. For public safety professionals, we provide specialized training to ensure proficiency with mission-critical systems, equipping them with the knowledge and hands-on experience necessary for optimal performance. Additionally, our Dynamo online training offers role-based curriculum for select products, catering to different user groups and providing essential training for both users and administrators.

Customer Success

Hexagon Safety & Infrastructure is committed to the success of our customers. By offering comprehensive support and training services, we aim to deliver value beyond just software solutions. We believe that by empowering users with the knowledge and skills they need, we can help them achieve their goals and drive innovation within their organizations. Our focus on customer success extends to ongoing support, community engagement, and customized training programs, ensuring that our clients have the resources and expertise necessary to thrive in today's rapidly evolving technological landscape.

Future Growth and Innovation

As technology continues to advance, Hexagon Safety & Infrastructure remains at the forefront of innovation. By investing in the success of our clients through support and training services, we contribute to a future where organizations can harness the full potential of geospatial and safety solutions. Our commitment to excellence, collaboration, and continuous improvement drives us to develop new training offerings, enhance our support systems, and create a community of empowered users who are equipped to tackle the challenges of tomorrow. Together, we can build a safer, smarter, and more sustainable world.


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Empowering Agriculture with Hexagon Safety & Infrastructure Support

Comprehensive Support for Agricultural Solutions

Hexagon Safety & Infrastructure offers a range of support services tailored to meet the specific needs of the agriculture industry. From product notifications to software updates, our global team is dedicated to providing the best possible support to our customers. Whether you need assistance with a product change, certification, end-of-life process, or simply require manuals and FAQs, we have you covered. Our ticket portal makes it easy to submit support requests and track their progress, ensuring that you receive timely assistance whenever you need it.

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Enhancing Outage Management with Hexagon Safety & Infrastructure

Introduction to Hexagon Safety & Infrastructure

Hexagon Safety & Infrastructure offers a comprehensive Outage Management System (OMS) to utility companies, empowering them to efficiently manage and respond to outages. This system utilizes cutting-edge technology to streamline outage detection, response, and restoration processes, ultimately enhancing operational efficiency and customer satisfaction.

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Empowering Safety and Infrastructure Solutions with Hexagon's Product Groups

Introducing Hexagon Safety & Infrastructure

Hexagon Safety & Infrastructure offers a comprehensive range of solutions designed to empower organizations across various industries. From enhancing safety protocols to optimizing infrastructure management, Hexagon's product groups provide the domain knowledge and industry expertise necessary to address complex challenges efficiently and effectively.

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Hexagon Safety & Infrastructure: Ensuring Privacy and Data Protection for Users

Introduction to Hexagon Privacy Notice

Hexagon AB, along with its subsidiaries and controlled joint ventures, places a high value on the privacy of its users. The privacy notice, effective from 11 March 2024, outlines the comprehensive approach Hexagon takes in collecting, storing, using, disclosing, retaining, and transferring personal data. This notice also emphasizes the importance of informing users about their rights regarding their personal information.

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Unleashing Business Potential with Hexagon's Digital Twin Technology

Understanding the Power of Digital Twins

Hexagon's Digital Twin technology offers a precise digital representation of the physical world, utilizing dynamic data to simulate, analyze, monitor, and optimize performance. Unlike traditional static models, digital twins continuously evolve with new data inputs, tailored to meet specific business needs. These twins go beyond mere cost savings and carbon emission reductions to provide a plethora of benefits ranging from enhanced efficiency and asset lifespan to improved safety and customer satisfaction.

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