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HeardThat

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Empower Your Management Skills with HeardThat Performance Review System

Avoiding Common Performance Review Mistakes

Performance reviews have a significant impact on an employee's morale and career trajectory. However, they are often underutilized and poorly executed. Managers make several common mistakes, such as not spending enough time preparing, relying too much on peer feedback, failing to provide substantive feedback, having one-sided conversations, lacking a follow-up plan, or neglecting performance reviews altogether. By addressing these errors, managers can enhance performance, align expectations, and accelerate their report's career.

Implementing a Three-Step Performance Review System

To conduct effective performance reviews, managers should follow a three-step system. The first step is preparation, where managers dedicate 3-5 hours per direct report every six months to prepare for performance conversations. This ensures meaningful and impactful discussions. The second step is delivery, involving providing substantive feedback and engaging in two-way communication to foster growth and learning. The final step is follow-up, where managers create a plan for ongoing development and progress tracking to support their reports in reaching their full potential.

Leveraging a Proven Performance Review Framework

The HeardThat performance review system, developed by a former Airbnb Product Lead, offers a powerful framework for managers to enhance their team's performance. This system emphasizes clarity in feedback, thoughtful delivery, and organized structure to drive career development and growth. By adopting and customizing this system, managers can systematically develop junior team members into top performers, address performance gaps effectively, and build high-performing teams.

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