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HCL BigFix AEX Privacy Statement and Data Processing Explained

Overview of HCLSoftware's Privacy Statement

HCL BigFix AEX operates under the privacy statement of HCLSoftware, which is committed to protecting personal data and respecting privacy rights. This statement explains how personal data is processed and covers interactions such as visiting websites, using products/services, attending events, and more.

Scope of Privacy Statement

The privacy statement applies to all personal data processed by HCLSoftware, whether collected directly from individuals or from third parties. It includes data collected from interactions on websites, communication exchanges, product/service usage, event participation, job applications, and more. The statement is accessible on all covered sites and services.

Types of Data Processed

Personal data processed by HCLSoftware includes business contact details, communication content, website/product/service usage information, feedback, interests, public information, and computer-related data like IP addresses and cookies. Different types of data are collected based on the nature of interaction with HCLSoftware.

Data Processing Scenarios

Data processing scenarios include interactions on public-facing websites, social media pages, communication exchanges, product/service usage, event participation, and job applications. Each scenario collects specific personal data like identifiers, contact details, professional information, and commercial details.

Protection of Children's Data

HCLSoftware's websites and services are not intended for children under 16 years old. They do not knowingly collect or market to children under 16. If such data is inadvertently provided, parents or guardians can request its deletion. Strict measures are in place to safeguard children's personal data.

Role of Data Processor vs. Data Controller

The privacy statement specifies that when HCLSoftware acts as a data processor or service provider on behalf of customers using its products/services, the statement does not apply. However, in scenarios where HCLSoftware is the data controller of personal data, the statement governs the processing activities.


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Manage Your Kiosk Network with HCL BigFix AEX

HCL BigFix AEX Overview

HCL BigFix AEX provides a comprehensive solution for managing remote kiosks, ensuring their security, compliance, and efficient operation. Organizations facing challenges in maintaining remote kiosks can benefit from this solution's capabilities.

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HCL BigFix AEX Customer Idea Portal

Introduction to HCL BigFix AEX

HCL BigFix AEX is an AI-driven Employee eXperience platform designed to accelerate productivity and innovation within organizations. It offers a collaborative management and endpoint security solution, focusing on enhancing the overall employee experience while ensuring secure and efficient operations.

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Empower Your Success with HCL BigFix AEX Client Advocacy Support

Client Advocacy Program Overview

The HCL BigFix AEX Client Advocacy Program emphasizes a customer-centric approach, aiming to establish strong relationships with clients and deliver exceptional value through direct engagement with product experts. This program ensures proactive communication on product updates, a deep understanding of clients' businesses and challenges, frequent touchpoints on product roadmaps, and continuous support for both product usage and business requirements.

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Revolutionize Employee Experience with HCL BigFix AEX

About HCL BigFix AEX

HCL BigFix AEX is a cutting-edge conversational AI platform designed to automate various tasks across industries and business functions. Leveraging generative AI, Natural Language Processing (NLP), and Machine Learning (ML), this platform enhances employee engagement and productivity by delivering AI-powered employee experiences. Integrated with workspace management solutions, HCL BigFix AEX offers a seamless and efficient user interaction experience.

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Enhancing Healthcare Compliance with HCL BigFix AEX

Healthcare Compliance

Healthcare organizations face a multitude of IT-related compliance standards and regulations to protect patient data. Compliance is crucial for healthcare providers, payors, clearinghouses, and business associates. Compliance with HIPAA is mandatory for anyone handling electronic patient health information (ePHI).

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