ServiceNow Service Graph Connector for HCL BigFix
The ServiceNow Service Graph Connector for HCL BigFix enables organizations to automatically enrich ServiceNow CMDB with near real-time endpoint data from HCL BigFix. This integration supports incident management, problem management, and change management in IT Service Management. By leveraging endpoint information, organizations can enhance Security Vulnerability, Asset & Software Management, and Service Operations within ServiceNow. The connector helps discover, track, and understand assets using HCL BigFix's extensive data, ensuring accurate configuration data for service impact analysis, asset telemetry, compliance, and configuration management.
Highlights of Service Graph Connector
The Service Graph Connector is certified ServiceNow Common Service Data Model (CSDM) compliant, allowing it to provide up-to-date endpoint information from various environments. It is easy to implement with Guided setup and preconfigured default mappings, leading to operational cost reduction by automating hardware and software discovery. This integration supports hardware and software data exchange, enabling organizations to eliminate manual processes and inconsistencies in asset data.
Benefits of Service Graph Connector
The integration reduces errors and system outages by providing near real-time discovery capabilities. It automates the synchronization of endpoint data into ServiceNow CMDB, reducing mean time to resolution of incidents. By ensuring the accuracy and timeliness of asset data, organizations can deliver higher quality information to users relying on the CMDB.
ServiceNow Vulnerability Response Patch Orchestration with HCL BigFix
This integration between ServiceNow Vulnerability Response and HCL BigFix allows security and IT teams to identify and remediate critical vulnerabilities efficiently. It imports automation content data from HCL BigFix, enabling users to view assets with vulnerabilities, schedule patches, view detailed patch information, and track patch progress. The integration helps in faster remediation of critical vulnerabilities, ensuring a more secure environment.
Benefits of Vulnerability Response Patch Orchestration
The integration facilitates faster remediation of critical vulnerabilities, enhancing overall security posture. By leveraging HCL BigFix automation content, organizations can efficiently manage patch deployments, view patch progress, and ensure compliance with vulnerability response tasks. This results in a more secure and resilient IT environment.
BigFix Inventory Spoke
The HCL BigFix Inventory Spoke enables the creation of custom integrations between HCL BigFix Inventory and ServiceNow CMDB. It simplifies API usage by providing a data abstraction layer for both systems. The Spoke accelerates the development of custom integrations, streamlining tasks and event-driven actions between HCL BigFix Inventory and ServiceNow.
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