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Genesys Cloud CX

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Unlocking Value with Genesys Cloud CX: Join the AppFoundry Marketplace Today

Partner with Genesys for Global Reach

By partnering with Genesys through the AppFoundry Marketplace, you gain access to a global company that provides unlimited global marketplace opportunities. Whether you wish to expand in established regions or tap into new markets worldwide, Genesys offers a platform that eliminates barriers, allowing you to reach customers everywhere.

Enhance Customer Experiences and Grow Your Business

Genesys Cloud CX empowers businesses by connecting them with a diverse and innovative marketplace via the AppFoundry ecosystem. With twenty-five percent of Genesys Cloud customers already utilizing AppFoundry apps in their cloud instances, the potential for growth is immense. Partnering with Genesys not only broadens your market exposure but also enables you to collaborate with tech leaders to innovate and enhance customer experiences.

Seamless Go-to-Market Experience with Premium Support

Listing your solution on AppFoundry entitles you to a premium app experience. Genesys manages crucial aspects such as customer lifecycle, billing, subscription services, and currency conversion, streamlining the go-to-market process for you. Furthermore, customers can trial your app for 30 days before making a commitment, ensuring a seamless user experience and boosting adoption rates.

Join a Trusted and Established Marketplace

The Genesys AppFoundry Marketplace provides an established platform for you to showcase your solutions tailored to specific industry needs. Being part of this diverse marketplace not only exposes your offerings to a broader audience but also opens doors to new revenue streams. With a history of reliability and expertise, AppFoundry instills trust in both customers and partners, facilitating fruitful collaborations and business growth.


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Enhancing Customer Experiences with Genesys Cloud CX Customer Stories

M&T Bank Boosts Productivity

M&T Bank saw a remarkable 100% increase in banker productivity after implementing Genesys Cloud CX. With the powerful features and tools offered by the platform, M&T Bank was able to streamline their operations and provide more efficient services to their customers.

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Empower Your Contact Center with Genesys Cloud CX's Modern Cloud Architecture

One platform. One codebase.

Genesys Cloud CX offers a comprehensive set of native capabilities on a single codebase, ensuring seamless integration and enhanced security, reliability, and agility. This platform's open architecture provides a solid foundation for a unified and modern cloud experience.

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Elevate Your Customer Experience with Genesys Cloud CX Partner Portal

Genesys Cloud CX Partner Portal Enrollment

The Genesys Cloud CX Partner Portal offers an opportunity to become a part of the Genesys Ascend Partner ecosystem. By completing the enrollment process, partners can unlock exclusive benefits and resources to enhance their customer experience solutions. From product support to professional services, the Partner Portal provides a comprehensive platform to drive success in customer engagement.

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Empower Your Customer Experience Goals with Genesys Cloud CX Solutions

Discover the Latest Contact Center Innovations

Genesys Cloud CX offers a comprehensive buyer's guide to help you navigate the evolving landscape of contact center solutions. Stay up-to-date with the latest trends and innovations in customer experience technology to make informed decisions for your business. Access the 2025 buyer's guide to gain valuable insights and key questions that will assist you in evaluating and selecting the right CX solutions for your organization.

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Empowering Business Growth with Genesys Cloud CX Channel Partners

Channel Partners: Driving Innovation and Customer Experience

Genesys Cloud CX values its Solution Providers, Referral Partners, and Services Partners as crucial drivers of innovation. Together, these partners work towards delivering advanced customer experience solutions that are deeply connected, ensuring an unparalleled level of service.

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