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Unlocking Business Knowledge with FPT.AI: A Comprehensive Overview

Accessing Business Insights with AI and RAG

FPT.AI offers a solution that allows users to access every piece of knowledge effortlessly, enabling them to obtain valuable business insights. Through the power of AI and RAG (Retrieval-Augmented Generation), users can unlock critical information at their fingertips.

Organizing and Sharing Knowledge Hassle-Free

With FPT.AI's knowledge management solution, users can organize and share knowledge in a private and seamless manner. This feature eliminates the complexities often associated with traditional knowledge management systems, providing a user-friendly platform for efficient collaboration and sharing.

Streamlining Enterprise Knowledge Management

FPT.AI helps streamline and manage all enterprise knowledge effectively. By centralizing knowledge management processes, users can access, share, and update information with ease, leading to improved productivity and decision-making within the organization.

Enhancing Document Management Processes

FPT.AI offers exceptional advantages over traditional document management processes. The system employs smart versioning capabilities, allowing users to track and manage document changes efficiently. This feature enhances document control, versioning accuracy, and overall workflow efficiency.

Answering Data Queries with Credible References

One of the key strengths of FPT.AI is its ability to address every data query with credible references. The system provides answers in a conversational, intuitive Q&A format, ensuring high accuracy and reliability in information retrieval. This feature makes it a valuable tool for decision-making and research purposes.

Integrating Generative AI for Enhanced Knowledge Management

FPT.AI integrates Generative AI into the enterprise knowledge management process, adding a layer of intelligence and adaptability to the system. This integration enables users to access relevant information more efficiently, personalize their knowledge management experience, and stay ahead of the competition in terms of technological advancements.

Centralized Management of Enterprise Knowledge

With FPT.AI, users can access a secure mechanism for centralized management of all enterprise knowledge. This feature ensures data integrity, security, and accessibility, making it easier for teams to collaborate, share insights, and make informed decisions based on up-to-date information.

Ease of Data Query with Conversational Format

FPT.AI simplifies data queries by presenting information in a conversational format. Users can interact with the system naturally, asking questions and receiving immediate responses. This intuitive approach to querying data enhances user experience and accelerates decision-making processes within the organization.


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FPT.AI eKYC: Empowering Businesses with AI-driven Customer Authentication and Verification

Streamlined Customer Verification Process

FPT.AI offers a simplified Know-Your-Customer (KYC) and Know-Your-Business (KYB) process that can be completed in just 3 steps within 40 seconds. This streamlined approach helps businesses verify customer identities quickly and efficiently, enabling a smooth onboarding process.

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Revolutionize Operations with AI-Enabled Operational Excellence from FPT.AI

AI Contact Center Enhancement

FPT.AI offers an AI Contact Center Enhancement solution that enables businesses to audit 100% of both inbound and outbound calls. By analyzing customer sentiment and evaluating agent performance, businesses can tailor scoring criteria to meet their specific needs. Furthermore, comprehensive reports can be generated to improve overall call center operations.

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Revolutionizing Office Support with FPT.AI

AI Virtual Assistant for Employees

FPT.AI offers an AI virtual assistant that provides instant, 24/7 internal support, enhancing employee experience, and increasing workforce productivity. This solution aims to deliver exceptional experiences to customers by streamlining internal support processes.

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Enhance Customer Interactions with FPT.AI Solutions

Optimize Daily Tasks with FPT ID Account

By opening an FPT ID account, you can effectively streamline and improve your daily tasks. This breakthrough allows you to access a range of FPT.AI services for optimizing customer interactions and enhancing operational efficiency.

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Empower Sales Growth with FPT.AI Solutions

Crafting an excellent buying experience

FPT.AI offers cutting-edge solutions to enhance the buying experience for customers. By leveraging AI technology, businesses can personalize interactions, provide instant support, and create a seamless journey for buyers. This approach not only increases customer satisfaction but also boosts sales and revenue.

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