AI Virtual Assistant for Employees
FPT.AI offers an AI virtual assistant that provides instant, 24/7 internal support, enhancing employee experience, and increasing workforce productivity. This solution aims to deliver exceptional experiences to customers by streamlining internal support processes.
HR & Admin Support
The AI virtual assistant can resolve inquiries related to HR and administration, automate the onboarding process for new employees, disseminate company procedures, policies, and regulations, and guide and process requests for insurance claims and expense reimbursements from employees.
IT Helpdesk
The system can automatically receive technical support requests and forward them to the relevant personnel, answer frequently asked questions, manage tickets effectively, and act as an internal virtual assistant to handle common work-related queries, search information about personnel and departments, and broadcast internal news and events.
Automated Time-Keeping and Integration
By utilizing facial biometric technology, the AI application offers automated time-keeping solutions integrated with access control systems. This ensures accurate time tracking and enhances the overall efficiency of workforce management.
AI Application for Employee Experience
FPT.AI helps build an AI-first organization to foster an employee-centric culture through innovative technologies. By deploying AI solutions, companies can enhance employee experiences, reduce workloads for HR and administration, and automate repetitive tasks in human resource management, thus boosting overall productivity.
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