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FPT.AI

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Revolutionize Customer Engagement with FPT AI Engage

Enhance Customer Experience

FPT AI Engage is a cutting-edge virtual assistant that redefines customer experience, optimizing operating expenses while boosting customer satisfaction rates. Through its advanced capabilities, businesses can enhance every touchpoint of customer interaction, leading to improved overall satisfaction and loyalty.

Superior Accuracy and Cost Savings

With an impressive accuracy rate of up to 92%, FPT AI Engage offers unparalleled precision in understanding and responding to customer inquiries. By reducing operating costs by up to 60% for Telcos, this solution not only improves efficiency but also drives significant cost savings for businesses.

Efficient Automation and Scalability

Automating over 12 million calls per month, FPT AI Engage guarantees limitless efficiency by handling thousands of inbound calls simultaneously and processing hundreds of outbound calls daily. Its 24/7 operation ensures that no customer query goes unanswered, enabling seamless scalability for businesses of all sizes.

Personalized Conversation Flow

Tailoring conversation flows to meet specific business requirements, FPT AI Engage engages customers in natural language, enhancing the overall interaction experience. By understanding customer intent and providing instant responses with over 100 synthetic, natural-sounding voice options, businesses can deliver personalized and friendly customer service.

Analytics-Driven Insights

In addition to handling calls, FPT AI Engage provides detailed statistics and analytics on call content and status, offering valuable insights into customer preferences and behaviors. By leveraging this data, businesses can optimize customer touchpoints, improve service quality, and boost customer satisfaction levels.

Seamless Integration and Versatility

Easily integrated into existing call center systems across various industries including Banking, Finance, Insurance, and Retail, FPT AI Engage offers a versatile solution for businesses seeking to streamline operations and enhance customer engagement. Its comprehensive features make it a one-stop solution for all customer service needs.

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Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of FPT.AIovertime

Revolutionize Customer Experience with FPT AI Agents

Drive Exceptional Customer Experience

FPT AI Agents offer a state-of-the-art platform that allows businesses to create and operate multi-lingual AI Agents. These agents are powered by Generative AI and business knowledge to deliver unmatched customer experiences. With the ability to understand complex contexts and communicate in natural language, AI Agents foster 5-star conversational experiences for customers, driving first-rate customer satisfaction.

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Empower Your Business with FPT.AI's Comprehensive AI Solutions

Innovate Your Business with FPT.AI

FPT.AI is an all-in-one AI platform designed to revolutionize your business operations. With FPT.AI, you can implement enterprise-grade AI solutions that cater to your specific business needs. Whether you are looking to streamline processes, enhance customer experience, or boost sales efficiency, FPT.AI has the tools and expertise to support your goals.

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Automated Payment Reminder Solution by FPT.AI

Automated Payment Reminders for Timely Payments

FPT.AI offers automated payment reminders that help businesses stabilize cash flows from post-paid sources, loans, and installments. By minimizing overdue debts and bad debts, businesses can ensure financial health and continuity. The AI-driven solution ensures timely payments through effortless reminders, effectively managing thousands of customers per day.

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