FPT.AI: Revolutionizing Business with Cutting-Edge AI Solutions

FPT.AI

FPT.AI: Revolutionizing Business with Cutting-Edge AI Solutions

The Story Behind FPT.AI

FPT Smart Cloud, a prominent technology company, launched FPT.AI in 2017, offering a robust AI platform with four core solutions: Customer Experience Enhancement, Digital Workforce, Operational Excellence, and Increase Sales Efficiency. This innovation has empowered over 1000 enterprises globally to enhance productivity and transform their businesses through AI technologies.

Core Values of FPT Smart Cloud

FPT Smart Cloud is driven by key values such as Innovation, Agility, Excellence, Empowerment, Local Insight, and Global Impact. These values underscore the company's commitment to fostering creativity, adaptability, quality, and global innovation impact, ensuring partners derive maximum value from AI solutions.

Impactful Solutions and Achievements

FPT.AI has made a significant impact by increasing productivity by 67%, optimizing operational efficiency through automation, servicing customers globally with over 200 million interactions, and reducing operational costs by 40%. Additionally, the platform has helped businesses transform their models with advanced AI technologies, serving over 3000 clients across 15 countries.

Recognition and Accolades

FPT Smart Cloud's commitment to excellence is reflected in the 20+ international certificates and awards received, including the ISO 27001, ISO 27017, ISO/IEC 9001:2015, and PCI DSS certificates. The platform has also been honored with prestigious awards like the Software Reviews Champion 2023 Virtual Assistant, Asian Technology Excellence Awards, Vietnam Digital Awards, and the Sao Khue Award 2021.

Partnering with FPT Smart Cloud

Businesses seeking to embark on their AI journey can benefit from partnering with FPT Smart Cloud's global network of experts. By collaborating with leading professionals in AI technology, organizations can leverage the cutting-edge solutions offered by FPT.AI to drive transformative growth and innovation.

Join the AI Revolution

Embrace AI as the next competitive advantage for your business with FPT.AI. By leveraging AI-driven solutions from FPT Smart Cloud, companies can navigate the digital landscape with ease, optimize operations, enhance customer experiences, and boost sales efficiency. Start your AI transformation journey today and stay ahead in the ever-evolving business world.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of FPT.AI

Empowering the Digital Workforce with FPT.AI

AI Virtual Assistant for HR & Admin Support

FPT.AI offers an AI virtual assistant to streamline HR & Admin processes by automating routine tasks. This assistant can handle tasks such as scheduling meetings, managing employee records, and answering common queries. By utilizing AI, the virtual assistant can significantly improve operational efficiency and accuracy in HR and administrative tasks.

Read article

Enhancing Customer Interactions with FPT.AI Conversation: A Comprehensive Overview

Create Different Chat Scripts

FPT.AI Conversation version 3 introduces a feature that allows bot creators to build various chat scenarios, enhancing the diversity of conversations with customers. By creating different chat scripts, chatbots can provide tailored advice and extract information from customers effectively. This helps businesses guide and orient customers towards their goals, whether it be selling products or marketing services.

Read article

Enhancing Document Management with FPT AI Read

Automated Text Extraction

FPT AI Read offers a picture-to-text converter that automates the extraction of text from images. This feature enables users to easily obtain text information from various formats and forms, streamlining data processing tasks.

Read article

Revolutionize Call Center Operations with FPT.AI

Comprehensive AI-Powered Call Center Quality Assurance

FPT.AI offers comprehensive AI-powered call center quality assurance solutions that allow businesses to assess the quality of inbound and outbound calls with ease. By utilizing automatic speech recognition (ASR) technology, all calls are transcribed into text for efficient analysis. The platform supports call uploads in batches, audit campaign management, easy access control, and the ability to assess agent performance based on customer sentiment. It also enables the analysis of customer emotions, satisfaction levels, purchase intentions, and abnormal calls. Additionally, businesses can customize scoring criteria tailored to their specific needs, update and modify criteria easily, and generate detailed reports for enhanced conversational analytics.

Read article

Efficient Document Automation with FPT.AI

Boost Operating Efficiency

FPT.AI offers document automation solutions that revolutionize document processing workflows, enhancing operational efficiency. By automating data recognition and extraction from a variety of documents, including structured, unstructured, and handwritten ones, businesses can streamline their operations and boost productivity.

Read article

Welcome to Knowledge Base!

KB at your finger tips

FPT.AI