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Floatbot

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Transforming Insurance Operations with Floatbot AI Insurance Solutions

AI-Powered Claims FNOL Automation with LISA

Floatbot's AI Agents empower insurance carriers, agencies, brokers, MGAs, and TPAs with cutting-edge AI technology, enabling automated Claims FNOL processing. LISA, the Claims FNOL AI Agent, can automate up to 80% of FNOL filings, ensuring error-free processing and providing round-the-clock query resolution. By reducing operational costs by 40% and offering instant claims initiation, LISA revolutionizes the claims processing landscape.

Insights into Floatbot's Accomplishments

Floatbot has been recognized as a finalist in prestigious Insurtech competitions like Guidewire Insurtech Vanguards Pitch Competition and InsurTech Hartford Innovation Challenge. Being part of InsurTech NY's Growth-Stage Accelerator program showcases Floatbot's commitment to innovation and excellence in the insurance industry.

Common Difficulties Addressed by Floatbot's Conversational AI Solutions

Floatbot's Conversational AI suite addresses common challenges insurance providers face, including complex policy inquiries, communication gaps, high operational costs, scalability issues during catastrophes, regulatory compliance hurdles, and data accuracy issues. By leveraging AI technology, Floatbot helps insurance companies overcome these hurdles.

Unlocking Value through Floatbot's Generative AI Solution

Floatbot's GenAI suite offers a comprehensive solution with unified chatbot, voicebot, and textbot capabilities. With human-like voice conversations, RAG-powered cognitive search, and seamless integrations, insurance providers can maximize brand impact by increasing digital sales, automating claims FNOL filing and support, reducing costs, and enhancing customer engagement.

Advanced Use Cases and Applications of Floatbot's AI Agents

Floatbot's AI Agents can streamline workflows across various insurance processes, including self-service options, claims FNOL, customer support, agent support, document search, quote-to-sales processes, lead qualification, and customer experience engagement. By automating these tasks, insurance providers enhance operational efficiency and customer satisfaction.

Optimizing TPA Activities with Floatbot's Intelligent Virtual Assistants

Floatbot enables insurance providers to optimize Third-Party Administrator (TPA) activities by automating claims FNOL processes and providing real-time tips and insights to enhance customer interactions. By leveraging intelligent virtual assistants, TPAs can deliver superior service and streamline their operations.

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Revolutionizing Customer Support: Floatbot's Impactful Case Studies

CESC Streamlines Customer Support Operations

Learn how Floatbot helped CESC, India's fully integrated electrical utility company, streamline its customer support operations. By implementing Floatbot's Chatbot solution, CESC was able to enhance its customer service efficiency and effectiveness.

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Revolutionize Banking with Floatbot's Gen AI-Powered Conversational Banking Solution

Enhance Customer Experience with Interactive Voicebots and Chatbots

Floatbot's solution allows banks to build and deploy Gen AI-driven conversational AI voicebots and chatbots. These tools provide interactive, next-level banking services, enhancing customer and agent experience by offering personalized and efficient support.

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