Introduction to Floatbot's Gen AI-Powered Solutions
Floatbot offers cutting-edge conversational AI solutions specifically designed for the Insurance industry. By leveraging Gen AI, Floatbot enables insurance agencies to provide personalized, lightning-fast, and convenient service through advanced AI technology.
GenAI Suite: All-in-One Generative AI-Powered Conversational AI Solution
Floatbot's Gen AI Suite is a comprehensive solution that combines chatbot, voicebot, and textbot capabilities. Powered by Gen AI, this suite offers human-like voice conversations, RAG-powered cognitive search, multi-lingual omnichannel integration, and seamless fallback options from voice to text and live chat. It also comes pre-integrated with popular contact center and telephony platforms.
Live Chat with Co-Browsing and AI Agent Assist
Floatbot provides live chat functionality with co-browsing for digital onboarding, real-time engagement through audio/video calls, file sharing, and features like highlighting, data field masking, and document signing. The AI Agent Assist feature augments agent productivity through real-time suggestions, workflows, decision trees, sentiment analysis, and compliance checks, enabling a seamless customer service experience.
Digital Worker for Enhanced Underwriting and Risk Profiling
Floatbot's Digital Worker offers capabilities like LLM Underwriter, Adjuster, dynamic risk profiling, smart data extraction, policy customization assistance, and intelligent decision support. It streamlines underwriting and adjustments, automates grunt work, and ensures efficient processing of claims by extracting key details instantly.
Optimizing Workflows in Insurance Operations
Floatbot enables insurance agencies to optimize core operations by automating customer interactions, claims processing, COI requests, customer support, and document search. It also provides real-time assistance to customer service representatives, streamlines underwriting and adjustments, and ensures compliance with regulatory standards.
Revolutionizing Insurance Efficiency with Floatbot
Floatbot's AI-powered solutions revolutionize insurance agencies by providing automated workflows, swift claims processing, enhanced risk assessment, improved customer engagement, proactive fraud detection, personalized services, and cost efficiency. With Floatbot, insurance agencies can streamline operations, reduce errors, and tailor services to individual needs.
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