Automate Debt Collection Processes
Floatbot's LEXI AI Agent offers a groundbreaking solution to automate debt collections and support processes. By leveraging Generative AI and LLMs, LEXI can assist collectors, customer service representatives, and agents in real-time or as a co-pilot, improving efficiency and reducing operational costs.
Ensure Regulatory Compliance
LEXI is fully compliant with various regulations such as REG F, FDCPA, TCPA, HIPAA, PCI-DSS, and others. This ensures that the debt collection processes remain within legal boundaries, giving peace of mind to businesses and customers alike.
Enhance Customer Support Automation
With LEXI, businesses can automate promise-to-pay arrangements, inbound and outbound calls or texts, customize collection guidelines, automate payment negotiations and dispositions, automate right-party contacts, and enhance collector effectiveness index and profit per account metrics. This 90% automation of customer support is preferred by leading collections agencies.
Magnify Collector Efficiency
LEXI-powered debt collection magnifies the Collector Effective Index (CEI) and Profit Per Account (PPA) by streamlining processes and automating repetitive tasks. This leads to increased productivity among collectors and improves overall collection rates.
Efficiency & Cost Savings
By harnessing the power of Floatbot's LEXI AI Agent, businesses can achieve new levels of efficiency in debt collection and accounts receivable management. The automated processes, reduced operational costs, and higher pay-back rates translate to significant savings in call costs and a surge in collector productivity.
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