Welcome to Knowledge Base!

KB at your finger tips

Book a Meeting to Avail the Services of Floatbot overtime

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Floatbot

(Go to Product)

Revolutionize Debt Collection with Floatbot's LEXI AI Agent

Automate Debt Collection Processes

Floatbot's LEXI AI Agent offers a groundbreaking solution to automate debt collections and support processes. By leveraging Generative AI and LLMs, LEXI can assist collectors, customer service representatives, and agents in real-time or as a co-pilot, improving efficiency and reducing operational costs.

Ensure Regulatory Compliance

LEXI is fully compliant with various regulations such as REG F, FDCPA, TCPA, HIPAA, PCI-DSS, and others. This ensures that the debt collection processes remain within legal boundaries, giving peace of mind to businesses and customers alike.

Enhance Customer Support Automation

With LEXI, businesses can automate promise-to-pay arrangements, inbound and outbound calls or texts, customize collection guidelines, automate payment negotiations and dispositions, automate right-party contacts, and enhance collector effectiveness index and profit per account metrics. This 90% automation of customer support is preferred by leading collections agencies.

Magnify Collector Efficiency

LEXI-powered debt collection magnifies the Collector Effective Index (CEI) and Profit Per Account (PPA) by streamlining processes and automating repetitive tasks. This leads to increased productivity among collectors and improves overall collection rates.

Efficiency & Cost Savings

By harnessing the power of Floatbot's LEXI AI Agent, businesses can achieve new levels of efficiency in debt collection and accounts receivable management. The automated processes, reduced operational costs, and higher pay-back rates translate to significant savings in call costs and a surge in collector productivity.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of Floatbotovertime

Revolutionize Customer Engagement with Floatbot UNO's Conversational AI Platform

Cutting-Edge Conversational AI Solutions

Floatbot UNO, an end-to-end, LLM-powered, full-stack conversational AI platform, revolutionizes customer service and support capabilities. This SaaS-based, no-code platform empowers businesses to build AI agent assist bots, self-service chatbots, and voicebots, enhancing customer interactions to new heights.

Read article

Elevate Retail Banking Customer Experience with Floatbot's Conversational AI Solutions

Revolutionizing Retail Banking

Floatbot's AI-powered conversational AI solutions redefine retail banking by enabling seamless management of critical transactions, efficient service request handling, quick support provision, streamlined digital onboarding, and addressing FAQs. These capabilities aim to enhance customer interactions and set new customer service standards in the retail banking sector.

Read article

Enhancing Customer Support with Floatbot's Co-Browsing Solution

Real-Time Customer Engagement

Floatbot's Co-Browsing feature enables businesses to engage with customers in real-time through Live Chat. Agents can visually guide and assist customers by sharing screens, providing an interactive support experience without the need for additional software or downloads.

Read article

Transforming Insurance Sales with Floatbot's Gen AI-Powered Conversational AI Solutions

Empower Agents with Customer Interaction Analytics

Floatbot's Gen AI-Powered Conversational AI Solutions offer the capability to empower agents through detailed customer interaction analytics, enabling them to pinpoint drop-off points in the sales process. By understanding where customers disengage, agents can tailor their approach for higher conversion rates and improved customer satisfaction.

Read article

Enhancing Customer Experiences with Floatbot's AI Agent

Revolutionizing Customer Interaction

Floatbot's AI Agent transforms traditional customer service interactions by providing a seamless, personalized experience. By leveraging advanced AI technologies, Floatbot empowers businesses to engage with customers efficiently and effectively.

Read article