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Revolutionize Customer Engagement with Floatbot UNO's Conversational AI Platform

Cutting-Edge Conversational AI Solutions

Floatbot UNO, an end-to-end, LLM-powered, full-stack conversational AI platform, revolutionizes customer service and support capabilities. This SaaS-based, no-code platform empowers businesses to build AI agent assist bots, self-service chatbots, and voicebots, enhancing customer interactions to new heights.

All-in-One LLM-Powered Conversational AI Solution

Floatbot UNO offers an all-in-one solution with unified chatbot, voicebot, and textbot capabilities. With human-like voice conversations, 100% LLM-powered technology, Rag-Powered cognitive search, multi-lingual support, and seamless fallback options, businesses can create tailored, engaging customer experiences.

Augment Agent Productivity with AI Agent Assist

AI Agent Assist from Floatbot UNO enhances agent productivity in chat-based and voice-based interactions. With Rag-Powered cognitive search, sentiment and intent analysis, workflows, real-time suggestions, compliance features, and over 50 real-time call analytics, agents can efficiently handle customer queries and provide personalized support.

Omni-Channel Integration for Streamlined Customer Support

Floatbot UNO's integration capabilities offer efficient multichannel presence, covering diverse customer-facing digital channels like Text/SMS, Facebook Messenger, WhatsApp, and more. With advanced AI capabilities, cognitive search, and LLM technology, businesses can launch customer support chatbots swiftly to enhance overall customer satisfaction.

Cross-Platform Architecture for Any Use Case

Floatbot UNO's cross-platform architecture adapts to various platforms and devices, ensuring a consistent experience across industries. The platform effortlessly scales to meet changing needs, providing a versatile solution that caters to a wide range of use cases.

Deep-Tech Conversational AI Engine and Enhanced Capabilities

The core engine of Floatbot UNO offers deep-tech conversational AI capabilities with LLM technology, NLP/NLU engine in 150+ languages, voice engine, and speech adaptation for better accuracy. With performance metrics like cognitive search, 91%+ NLP accuracy, and less than 500ms call response time, businesses can leverage advanced AI features for enhanced customer experiences.

Developer-Friendly Features and Faster Deployment Cycles

Floatbot UNO prioritizes developer-friendly features with a no-code API building option, simplified campaign triggering, effortless data interactions, and bot-as-a-service integration. This allows developers and non-developers to streamline API creation, campaign management, data handling, and bot integration, reducing complexity and accelerating development cycles.

Voice Gateway and Cloud-Agnostic Hosting

Floatbot UNO's Voice Gateway or AI Dialer enhances voice-based interactions during inbound calls, while the cloud-agnostic hosting solutions offer versatile hosting options like multi-tenant cloud, private cloud, or on-premise. Businesses can seamlessly integrate Floatbot UNO's innovative LLM-powered stack with leading CCaaS and CPaaS platforms to automate processes and elevate customer satisfaction.


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Elevate Retail Banking Customer Experience with Floatbot's Conversational AI Solutions

Revolutionizing Retail Banking

Floatbot's AI-powered conversational AI solutions redefine retail banking by enabling seamless management of critical transactions, efficient service request handling, quick support provision, streamlined digital onboarding, and addressing FAQs. These capabilities aim to enhance customer interactions and set new customer service standards in the retail banking sector.

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Enhancing Customer Support with Floatbot's Co-Browsing Solution

Real-Time Customer Engagement

Floatbot's Co-Browsing feature enables businesses to engage with customers in real-time through Live Chat. Agents can visually guide and assist customers by sharing screens, providing an interactive support experience without the need for additional software or downloads.

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Transforming Insurance Sales with Floatbot's Gen AI-Powered Conversational AI Solutions

Empower Agents with Customer Interaction Analytics

Floatbot's Gen AI-Powered Conversational AI Solutions offer the capability to empower agents through detailed customer interaction analytics, enabling them to pinpoint drop-off points in the sales process. By understanding where customers disengage, agents can tailor their approach for higher conversion rates and improved customer satisfaction.

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Enhancing Customer Experiences with Floatbot's AI Agent

Revolutionizing Customer Interaction

Floatbot's AI Agent transforms traditional customer service interactions by providing a seamless, personalized experience. By leveraging advanced AI technologies, Floatbot empowers businesses to engage with customers efficiently and effectively.

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Revolutionizing Customer Support with Floatbot's GenAI Powered Conversational AI Platform

Innovative Conversational AI Solutions

Floatbot offers an enterprise-grade, GenAI powered no-code Conversational AI platform designed to build and deploy Generative AI-powered Agents including chatbots, voicebots, and text bots. These agents help automate customer support processes and optimize workflows, all without the need for extensive coding knowledge.

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