Cutting-Edge Conversational AI Solutions
Floatbot UNO, an end-to-end, LLM-powered, full-stack conversational AI platform, revolutionizes customer service and support capabilities. This SaaS-based, no-code platform empowers businesses to build AI agent assist bots, self-service chatbots, and voicebots, enhancing customer interactions to new heights.
All-in-One LLM-Powered Conversational AI Solution
Floatbot UNO offers an all-in-one solution with unified chatbot, voicebot, and textbot capabilities. With human-like voice conversations, 100% LLM-powered technology, Rag-Powered cognitive search, multi-lingual support, and seamless fallback options, businesses can create tailored, engaging customer experiences.
Augment Agent Productivity with AI Agent Assist
AI Agent Assist from Floatbot UNO enhances agent productivity in chat-based and voice-based interactions. With Rag-Powered cognitive search, sentiment and intent analysis, workflows, real-time suggestions, compliance features, and over 50 real-time call analytics, agents can efficiently handle customer queries and provide personalized support.
Omni-Channel Integration for Streamlined Customer Support
Floatbot UNO's integration capabilities offer efficient multichannel presence, covering diverse customer-facing digital channels like Text/SMS, Facebook Messenger, WhatsApp, and more. With advanced AI capabilities, cognitive search, and LLM technology, businesses can launch customer support chatbots swiftly to enhance overall customer satisfaction.
Cross-Platform Architecture for Any Use Case
Floatbot UNO's cross-platform architecture adapts to various platforms and devices, ensuring a consistent experience across industries. The platform effortlessly scales to meet changing needs, providing a versatile solution that caters to a wide range of use cases.
Deep-Tech Conversational AI Engine and Enhanced Capabilities
The core engine of Floatbot UNO offers deep-tech conversational AI capabilities with LLM technology, NLP/NLU engine in 150+ languages, voice engine, and speech adaptation for better accuracy. With performance metrics like cognitive search, 91%+ NLP accuracy, and less than 500ms call response time, businesses can leverage advanced AI features for enhanced customer experiences.
Developer-Friendly Features and Faster Deployment Cycles
Floatbot UNO prioritizes developer-friendly features with a no-code API building option, simplified campaign triggering, effortless data interactions, and bot-as-a-service integration. This allows developers and non-developers to streamline API creation, campaign management, data handling, and bot integration, reducing complexity and accelerating development cycles.
Voice Gateway and Cloud-Agnostic Hosting
Floatbot UNO's Voice Gateway or AI Dialer enhances voice-based interactions during inbound calls, while the cloud-agnostic hosting solutions offer versatile hosting options like multi-tenant cloud, private cloud, or on-premise. Businesses can seamlessly integrate Floatbot UNO's innovative LLM-powered stack with leading CCaaS and CPaaS platforms to automate processes and elevate customer satisfaction.
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