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Floatbot

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Revolutionize Banking with Floatbot's Gen AI-Powered Conversational Banking Solution

Enhance Customer Experience with Interactive Voicebots and Chatbots

Floatbot's solution allows banks to build and deploy Gen AI-driven conversational AI voicebots and chatbots. These tools provide interactive, next-level banking services, enhancing customer and agent experience by offering personalized and efficient support.

Drive Revenue Growth Through Digital Onboarding Stack

By utilizing Floatbot's digital onboarding stack, banks can increase revenue streams by providing real-time assistance to contact center agents. This ensures a seamless onboarding process for new clients, leading to improved customer satisfaction and loyalty.

Ensure Compliance and Security in Banking Operations

Floatbot's solution helps banks to ensure compliance by guiding agents to follow rules and identify inappropriate behavior. This proactive approach minimizes risks and enhances security in banking operations, promoting trust and regulatory adherence.

Implement Conversational Banking in Days, Instantly Transform

With Floatbot, banks can seamlessly switch between chat, voice, text, or SMS channels, providing a unified and consistent customer experience. The implementation of conversational banking takes only days, leading to an instant transformation of banking services.

Empower Agents with Productivity Augmentation Tools

Floatbot's productivity tools augment agent efficiency by offering real-time nudges, sentiment and intent analysis, and decision trees. This enables agents to handle customer inquiries more effectively, leading to enhanced productivity and service quality.

Experience Human-like Voice Conversations with Voicebots

Floatbot's voicebots offer human-like voice conversations through Gen AI-powered technology. These voicebots are multilingual and seamlessly switch from voice to text channels, integrating with popular contact center solutions and telephony platforms for enhanced customer support.

Enhance Customer Engagement with Live Chat and Co-Browsing

Floatbot's live chat feature, coupled with co-browsing capabilities, enables real-time engagement for digital onboarding processes. Customers can interact through live chat, audio/video calls, and co-browsing, facilitating visual guidance and document sharing for a seamless experience.

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