Empower Insurance Claims Adjusters with Floatbot's ADDI for Seamless Operations

Floatbot

Empower Insurance Claims Adjusters with Floatbot's ADDI for Seamless Operations

Efficient Claims Handling

Floatbot's ADDI serves as a digital worker for insurance claims adjusters, streamlining various tasks like estimating claims, scheduling inspections, searching through knowledge bases and coverage documents, generating reports, and more. This efficient assistance reduces the claims cycle time by 30%, error rates by 60%, and increases adjuster efficiency by 40%. Additionally, it saves over 40 hours per adjuster per month while improving claims compliance rates by 60%.

Transformative Solutions with LISA from Claims AI Hub

Through LISA, Floatbot revolutionizes claims submissions and support by offering up to 80% automation of intake processes. Pre-integration with platforms like Guidewire ClaimsCenter ensures seamless operations with instant claims initiation, error-free processing, and the ability to scale up or down swiftly. Real-time assistance, faster status updates, customer-centric support, multilingual capabilities, and 24/7 query resolution further enhance the claims support experience.

Enhanced Adjuster Productivity with ADDI Features

Floatbot's ADDI provides enterprise-grade adjuster augmentation. From scheduling appointments without phone-tagging to real-time communication with claimants via SMS or text messages, the platform ensures a smooth workflow. Features like real-time translation for multilingual interactions, RAG-powered cognitive documentation retrieval, built-in regulatory guardrails, and intelligent compensation estimation automation optimize the claims handling process by providing accurate and audit-ready information.

Integrates Seamlessly with Work Applications

ADDI by Floatbot seamlessly syncs with popular work applications such as Verisk, CoreLogic, and Guidewire, ensuring efficient workflows and access to data. This integration simplifies sharing information, equips adjusters with powerful tools for quick decision-making, and leads to faster claim resolutions. The platform automates up to 80% of claims FNOL processes, reducing costs to less than $5 and providing a seamless experience for customers filing claims.

Optimized Claimant Interviews and Documentation

ADDI from Floatbot enhances claims adjuster productivity by automating scheduling, recording, transcribing interviews, and summarizing key findings from claimant interviews. With features that identify key dispositions and push information directly into the claim file, the platform streamlines documentation processes and optimizes claimant interviews, ultimately leading to improved efficiency in claims handling.

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