Maximize Uptime with Lifetime Support
Fanuc Automation's Service-First Philosophy focuses on extending the longevity of products and ensuring customer satisfaction. With almost half of Fanuc India's engineers dedicated to services, the Service Resource Center offers personalized solutions for predictive, preventive, and breakdown maintenance. This commitment to service aims to elevate the overall customer experience by providing comprehensive support and solutions to maximize uptime.
Parts Sales and Inventory Management
Fanuc India understands the critical importance of maximizing uptime for its customers. To support this, Fanuc India maintains a substantial inventory of spare parts worth USD 15 million across warehouses in India. With 99% of spare parts and consumables available ex-stock, supported by precise inventory planning and efficient logistics, customers can rely on timely access to essential components for their automation systems.
Repair and Maintenance Services
Fanuc India offers a complete repair management service, including parts repair for components that are over 30 years old. With many parts available on an exchange basis, maintenance services comprise full inspection, overhaul, refurbishment, software updates, washing, painting, and a 6-month FANUC warranty. This comprehensive approach ensures that customers can rely on their equipment's performance and longevity.
Unique Contracts Tailored for Customers
Fanuc provides its customers with unique follow-on contracts, offering cost-effective solutions after the warranty period. These contracts encompass spare parts availability and maintenance services, ensuring a low cost of ownership for customers. Additionally, the Preventive Maintenance Contract (PM-C) is designed for companies with less than 15 CNC machines, offering thorough health checks, training on preventive maintenance, backups for CNC systems, and discounts on consumables.
Customized Maintenance Services
Recognizing the diverse needs of customers, Fanuc India offers a range of customized maintenance service packages. These tailored solutions aim to extend the meantime between failures and maximize uptime for customers. From ROBOT and ROBODRILL overhauls to CNC machine audits and motor reconditioning, Fanuc India's experienced service engineers deliver specialized services to ensure the best working condition of products.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
Book A Meeting To Setup A VDC