Part Sales
Fanuc India's Part Sales services are designed to help customers maximize uptime and ensure the longevity of their products. With almost 50% of Fanuc India's engineers dedicated to services, the Service Resource Center managed by experienced product line experts delivers personalized services across the country. The company maintains an extensive inventory of spare parts worth USD 15 million ex-stock, ensuring 99% availability against breakdown requirements. Precise inventory planning and efficient logistics ensure timely delivery of spare parts to customers, enhancing operational efficiency.
Repair and Maintenance
Fanuc India offers a comprehensive Repair and Maintenance service, ensuring the efficient functioning of products even after 30 years of use. The company provides full-repair management with parts repair services, including inspection, overhaul, refurbishment, software updates, washing, and painting. With many parts available on an exchange basis, customers benefit from a 6-month Fanuc warranty on maintenance services. Fanuc India's commitment to sustainable support ensures that older parts receive the necessary care and attention to extend their lifespan.
Unique Contracts
Fanuc India offers Unique Contracts to provide customers with cost-effective solutions for post-warranty support. The Follow-On-Contracts allow customers to access spare parts and maintenance services at competitive prices, minimizing the total cost of ownership. The Preventive Maintenance Contract (PM-C) offers health checks for companies with less than 15 CNC machines, along with on-site training on preventive maintenance. Additionally, Fanuc India's customized service packages cater to individual customer needs, optimizing operational performance and minimizing downtime.
Customized Services
Recognizing the diverse needs of customers, Fanuc India provides Customized Services tailored to specific requirements. These services include ROBOT and ROBODRILL overhauls, CNC machine audits, PCBs testing, motor overhauls, robot greasing supervision, consumables planning, spare parts forecasting, and maintenance training. Delivered by experienced service engineers following FANUC Japan's prescribed processes, these customized packages aim to enhance product performance, reliability, and lifespan.
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