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Maximizing ETQ Reliance QMS Support for Optimum Performance

Unlocking the Power of ETQ Reliance QMS

ETQ Reliance QMS is more than just a quality system; it serves as a versatile platform that allows users to create new applications effortlessly or migrate existing applications seamlessly into the Reliance environment. This flexibility empowers organizations to customize their quality management processes effectively.

Tailored Customer Support Plans

ETQ offers three levels of customer support plans tailored to meet varying organizational needs. The Silver plan provides support during weekdays, while the Gold plan offers round-the-clock support, ideal for organizations with multiple locations across different time zones. The Platinum plan caters to customers with the most critical mission requirements, offering top-tier support round the clock.

Diving Into Support Details

Each customer support plan comes with a specific set of features and benefits. From the number of certified ETQ ambassadors to support response times, access to new releases, patches, and hot-fixes, ETQ ensures that customers receive timely and efficient assistance. The Platinum plan even includes priority access to new releases and an Academy for SAAS customers.

Customer Portal and User Testimonials

ETQ's online support portal provides a convenient way for customers to access resources, submit requests, and engage with the support team. Testimonials from satisfied users like Sadiq Eshaq, a Technical Project Manager at Lumileds, highlight the value and impact of ETQ Reliance QMS in enhancing operational efficiency.

Empowering Organizations with Comprehensive Support

By choosing ETQ Reliance QMS and selecting the right support plan, organizations can unlock the full potential of their quality management processes. The robust support offerings, coupled with the platform's capabilities to streamline operations and drive innovation, make ETQ Reliance a top choice for businesses looking to elevate their quality management practices.


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Empower Your Frontline Workforce with ETQ Reliance Connected Worker Solution

Boost Productivity with Connected Worker Solution

ETQ Reliance Connected Worker Solution is designed to boost productivity by extending quality management to the shop floor, empowering frontline workers to drive continual improvement in quality, safety, and productivity. By breaking down silos and building a connected quality ecosystem, organizations can achieve significant productivity boosts of 20-30% by using digital collaboration technology.

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Enhancing Life Sciences Compliance with ETQ Reliance QMS

Complaints Handling Application

ETQ Reliance’s Complaints Handling application allows life sciences companies to manage the investigation and resolution of regulatory complaints in compliance with FDA guidelines. This comprehensive system provides control over how customer complaints are handled, recorded, reported, and tracked. By leveraging complete and accurate information, companies can track all parties involved in complaints and use the data to mitigate and prevent future issues.

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Optimizing ROI Through ETQ Reliance QMS Solutions

Introduction to ETQ Reliance QMS

ETQ Reliance QMS is a cutting-edge Quality Management System (QMS) designed to streamline and enhance quality processes for businesses across various industries. With a focus on delivering connected quality, ETQ Reliance offers a comprehensive platform that helps organizations achieve operational excellence, regulatory compliance, and continuous improvement.

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Strategic Environmental Management with ETQ Reliance QMS

Introduction to ETQ Reliance Environmental Management Software

ETQ Reliance Environmental Management software offers a comprehensive solution to identify and manage environmental impact effectively. By making environmental management a strategic business priority, organizations can leverage this software to identify environmental risk targets, log permit information, and track sustainability initiatives. This streamlined approach ensures that environmental concerns are integrated into the core operations of the company.

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Optimizing Quality Events Management with ETQ Reliance QMS

Automating Quality Events Processes

ETQ Reliance® Quality Events application offers automation for tracking and managing unplanned events or deviations that impact product quality, performance, safety, or reliability. This system streamlines investigation processes and speeds up resolutions, ensuring seamless management of quality incidents.

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