Empowering Retail Success with Epicor Eagle Mobile Manager at Ace Hardware of Appleton

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Empowering Retail Success with Epicor Eagle Mobile Manager at Ace Hardware of Appleton

Enhancing Business Operations with Epicor Eagle Mobile Manager

Ace Hardware of Appleton, a well-established hardware business in Appleton, Wisconsin, has been utilizing Epicor Eagle for over 15 years. The recent addition of the Epicor Eagle Mobile Manager application has further empowered their business operations. This mobile solution provides real-time access to critical information, allowing the business to stay ahead of the curve and adapt to changing market dynamics.

Ensuring Remote Store Monitoring for Peace of Mind

With Epicor Eagle Mobile Manager, the owner, Ron Cox, can remotely monitor store performance and sales data from anywhere. This level of flexibility and accessibility ensures that the business continues to operate smoothly even in his absence. By having detailed insights at his fingertips, Cox can make informed decisions in real-time, leading to enhanced operational efficiency and customer satisfaction.

Streamlining Inventory Management and Customer Service

The Mobile Manager application has transformed how Ace Hardware of Appleton manages inventory and serves its customers. Features like price check, inventory functionality, and account override simplify daily operations, reducing the need for manual interventions. By eliminating unnecessary footsteps and automating key processes, the business can focus on providing a superior shopping experience to its customers.

Staying Competitive with Market Insights

Epicor Eagle Mobile Manager equips Ace Hardware of Appleton with valuable market insights, allowing them to stay competitive in the retail landscape. By easily comparing product prices with other retailers, the business can make informed pricing decisions and ensure they remain aligned with industry standards. This competitive edge not only enhances profitability but also strengthens customer loyalty.

Testimonial and Future Outlook

Ron Cox, the owner of Ace Hardware of Appleton, praises the impact of Epicor Eagle Mobile Manager on their business operations. The ease of access to critical data, enhanced customer service capabilities, and improved inventory management have all contributed to the business's growth and success. Looking forward, Cox anticipates further expansion and development as they continue to leverage this powerful mobile tool.

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